![AAA Club Alliance Inc.](https://media.trabajo.org/img/noimg.jpg)
Remote Emergency Roadside Telephone Responder
1 month ago
AAA is hiring for Full-Time & Part-Time Emergency Roadside Telephone Responders for our Virtual Call Center.
**Candidates MUST live within one of the following states to be considered**·
·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia
Benefits:
Competitive Hourly Rate with Delaware and New Jersey residents starting at $16.50 per hour. All other candidates start at $15.00 per hour depending on experience and location Paid Three Week Virtual Training All required computer equipment will be provided to you by AAA Club Alliance 8% Shift Differential when working regular scheduled shift after 3:00pm EST Health Insurance (Medical, Vision, Prescription Drug and Dental) Flexible Spending Accounts Wellness and Health Advocate Programs 401(k) with Employer Match Free AAA Membership and moreRequirements:
A quiet, private work space free from distraction or interruption Previous Salesforce experience preferred but not required Stable, high-speed, hard-wired internet connection via Ethernet cable required throughout employment. Successful completion of three week virtual training class Ability to work weekends, overtime and/or holidays is required and can be needed specifically during times of inclement weather This position does not allow the flexibility to provide care to others in the householdQualifications & Experience:
High School Diploma or equivalent One year customer service experience, call center/inbound call taking experience preferred Effective written and oral communication skills Ability to multi-task, seek resolution and remain professional during times of high call volume in a fast paced work environment Proficient computer use, typing skills and attention to detail Familiarity with maps and map reading are preferredDaily Responsibilities:
Answer high volume incoming calls (averaging 40-60 calls per day) from AAA Members in need of Roadside Assistance, providing extraordinary customer service using sound judgement, expressing empathy as needed and providing accurate responses using internal knowledgebase programs and reference materials Accurately input Member location, vehicle make/model and description of the needs of the Member including any special considerations Use of online mapping tools to determine Member breakdown location and establishing the tow to destination Actively listen and probe for additional information in order to identify situations that may require special handling (e.g. safety concerns, extreme hardship to Member, etc.) and make sound decisions concerning prioritization of service Provide clear and accurate information on pending service, potential cost of service, estimated time of arrival and provide any instructions to the Member as needed Ensure awareness of any AAA programs, products or discounts that may enhance the Members experience based on the specific circumstances of the callPaid virtual training class begins on July 8th, 2024 or July 15th, 2024 and lasts for three weeks. Hours of training are: Monday through Friday from 9:00am to 4:30pm. Attendance and successful completion of training is required.
Both Full Time and Part Time schedules will be offered to you for selection prior to successful completion of training and are as follows:
Full Time : 12:00pm to 8:00pm, 1:00pm to 9:00pm or 2:00pm to 10:00pm
Part Time : 12:00pm to 6:00pm, 1:00pm to 7:00pm or 2:00pm to 8:00pm
Full Time employees work 37.5 hours, 5 days per week. One weekend day per week is required.
Part Time employees work 24 hours, 4 days per week. One weekend day per week is required.
AAA Club Alliance is committed to hiring and retaining a diverse and inclusive staff and is a drug-free workplace.
#Remote
#WorkFromHome
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
-
Roadside Assistance Technician
4 weeks ago
St. Paul, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why choose a career with AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety...
-
Roadside Assistance Technician
1 month ago
St. Paul, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why choose a career with AAA The Auto Club Group (ACG) You are someone who enjoys helping others, solving problems and providing great customer service. A job that provides variety...
-
Security Assistant
1 day ago
St Louis, Missouri, United States Veterans Health Administration Full timeThe VA St. Louis Healthcare System is committed to Diversity and Inclusion. Together, we strive to create and maintain a working and learning environment that promotes professional growth and teamwork. We offer an inclusive, equitable, and welcoming environment where we celebrate our individual differences and unite as a team toward a common goal of...
-
Remote - Enrollment Specialist - Sales
2 weeks ago
St Louis, United States CareHarmony LLC Full timeCareHarmony is a venture-backed start-up; formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24/7 care coordination services.We are on a mission to heal healthcare and set the benchmark for managing chronically ill patients.An Enrollment Specialist is a member of the...
-
SEASONAL Veterinary Scribe
4 weeks ago
St Louis, Missouri, United States Veterinary Emergency Group Full timeJOB TITLE: Veterinary Scribe *SEASONAL* (05/24-09/24) LOCATION: VEG Brentwood Calling all Applicants from May 2024 to September 2024 WHO WE ARE: Veterinary Emergency Group (VEG) is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do...
-
SEASONAL Veterinary Scribe
2 months ago
St Louis, Missouri, United States Veterinary Emergency Group Full timeJOB TITLE: Veterinary Scribe *SEASONAL* (05/24-09/24) LOCATION: VEG Brentwood Calling all Applicants from May 2024 to September 2024 WHO WE ARE: Veterinary Emergency Group (VEG) is revolutionizing the Veterinary Emergency experience. Our mission is to help people and their pets when they need it most. Emergency is our middle name. It's all we do, so we do...
-
Nurse Care Manager, RN
3 weeks ago
St Louis, United States Optum Full timeOptum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. We're connecting...
-
Nurse Care Manager, RN
2 weeks ago
St Louis, United States Optum Full timeOptum Home & Community Care, part of the UnitedHealth Group family of businesses, is creating something new in health care. We are uniting industry-leading solutions to build an integrated care model that holistically addresses an individual's physical, mental and social needs - helping patients access and navigate care anytime and anywhere. We're connecting...
-
Remote Corporate Travel Agent
1 week ago
St. Louis, United States AAA Club Alliance Inc. Full timeJoin Our Team as a Corporate Travel Agent! AAA Club Alliance is looking for a skilled Corporate Travel Agent to join our collaborative Corporate Travel team. In this role, you will handle domestic travel requests for airline, hotel, and car rentals, ensuring cost-effectiveness and exceptional service delivery. Proficiency in SABRE GDS and experience...
-
St. Louis, United States CareHarmony Full timeCareHarmony's Care Coordinators (LPN) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients.CareHarmony is seeking an experienced Licensed Practical Nurse to work 100% Remote - LPN Nurse (LPN) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced...
-
Light Rail Controller
2 weeks ago
St. Louis, United States Bi-State Development Full timeThe Role Directs the movement of all light rail vehicles and track maintenance vehicles. Responsibilities Controls all signals, switches and train movement (via SCADA) within any given interlocking along the alignment. Monitor all alarms and indications from Remote Terminal Unit’s Substations, Signal Houses. Monitor stations, platforms,...
-
Remote Veteran Enrollment Specialist
2 weeks ago
St Louis, United States American Income Life AO - Wendy Hutton Full timeAre you passionate about our nation's veterans? Are you ready to revolutionize your work-life balance while achieving remarkable success? Join Our Team and Work Comfortably from Anywhere! Are you ready to embark on a transformative journey where your location knows no bounds? Join AO, a trailblazing company that empowers you to work from anywhere, learn...
-
Healthcare Customer Service Representative
4 weeks ago
St Louis Park, United States Center For Diagnostic Imaging Full timeRAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Customer Service Specialist to join our team. As a Customer Service Specialist in our Revenue Cycle Management (RCM) group, you'll assist patients, clinics, referring doctors, attorneys, and insurance companies with medical billing questions. You'll answer telephone calls, respond to...
-
Customer Support Associate
3 weeks ago
St Louis, United States Squarespace Full timeAt Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their...
-
Healthcare Customer Service Representative
4 weeks ago
St. Louis Park, United States RAYUS Radiology Full timeRAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Customer Service Specialist to join our team. As a Customer Service Specialist in our Revenue Cycle Management (RCM) group, you'll assist patients, clinics, referring doctors, attorneys, and insurance companies with medical billing questions. You'll answer telephone calls, respond to...
-
Associate General Counsel
1 month ago
St. Louis, United States UnitedHealth Group Full timeAt UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...
-
Associate General Counsel
4 weeks ago
St. Louis, United States UnitedHealth Group Full timeAt UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...
-
AEM Technical Architect
3 days ago
St Louis, United States Perficient Full timeWe currently have a career opportunity for an AEM Technical Architect to join our Adobe team. Our Headquarters is located in St. Louis, but this position can be located anywhere nationally in the United States and will work Remote . The AEM Technical Architect will play a vital role in the architecture design, testing and deployment of Adobe Digital...
-
Security Receptionist
2 weeks ago
St Louis, United States Inter-Con Security Full timeJob DetailsLevel Experienced Job Location St. Louis (13815) - St. Louis, MO Position Type Part Time Salary Range $24.00 - $24.35 Hourly Job Shift Day DescriptionSecurity Receptionist (Part-Time) - 20 hours per weekPosition Summary: The Security Receptionist will provide administrative, operational, and security support. This position is managed by Inter-Con...
-
Sales Executive Emerging Market
2 months ago
St Louis, United States PrimePay Full timeDo you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay - a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company. As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Emerging Market Sales...