Case Worker

1 month ago


Victoria, United States The Salvation Army Full time

About this opportunity:

Monitors assigned caseload of clients participating in an day services program , Life Enrichment Center; establishes program plan/goals and evaluates client's progress by conducting routine meetings with client and/or staff; serves as advocate for client in order to acquire services that will enable them to better function in the environment around them.

Key responsibilities:

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements; conduct needs assessment, obtains pertinent information, and establish program goals for eligible clients; refers applicants to internal case management specialists, and/or other agencies if not appropriate for program. Develops client intake for clients; instructs clients in completing necessary paperwork including goals and/or budget forms; completes orientation check-off form and obtains release of information forms when appropriate. Refers clients to appropriate programs or other agencies based on client’s needs and in accordance with their program plan. Counsels clients and their children (occasionally under emergency or stressful situations); determines appropriate, placement and/or referrals to other agencies.

What we are looking for in you:

Associate degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field Two years’ experience working in a social or public service environment with case management experience, any equivalent combination of training and experience providing the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform mathematical calculations. Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically. Ability to effectively and efficiently work on multiple cases at the same time without becoming frustrated or disorganized. Ability to operate various general office equipment including a telephone, computer and adding machine. Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.).

Working conditions

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.


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