Full-Time Customer Service Supervisor
3 weeks ago
About the Role
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You’ll Do
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl’s brand standards
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Required
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Pay Starts At: $19.50-
Dispatcher/Customer Service
6 days ago
Chandler, United States Evergreen Turf Full timeJob DescriptionJob DescriptionEvergreen Turf is a sod farm operation, established in 1999. Evergreen is a locally owned and operated in Arizona, with farms also located in Albuquerque, El Paso, and San Diego. We offer elite, golf-quality product and have become the major sod provider for homeowners, landscapers, elite golf courses and professional sports...
-
Field Service Engineer II
6 hours ago
Chandler, United States Principal Service Solutions Full timeJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world.Principal...
-
Field Service Engineer II
2 days ago
Chandler, United States Principal Service Solutions Full timeJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce around the world. Principal...
-
Field Service Engineer II
5 hours ago
Chandler, United States Principal Service Solutions Full timeJob DescriptionJob DescriptionJoin our dynamic team as we transform the way high-tech companies work! Principal Service Solutions is a leading technical workforce provider entrusted to safeguard the quality of operations at companies large and small. Help us create innovative solutions that drive efficiency and unleash the power of the high-tech workforce...
-
Elite Customer Service Representative
1 week ago
Chandler, United States Abel HR Inc Full timeJob DescriptionJob DescriptionWe are currently looking for Elite Customer Service Representatives to join our Team. The Elite Customer Service Representative consists of interacting with customers at a high level to provide assistance with their monitoring devices and troubleshooting as required via phone, teleconferencing, or in person. Must Be BILINGUAL -...
-
Elite Customer Service Representative
1 week ago
Chandler, United States Abel HR Inc Full timeJob DescriptionJob DescriptionWe are currently looking for Elite Customer Service Representatives to join our Team. The Elite Customer Service Representative consists of interacting with customers at a high level to provide assistance with their monitoring devices and troubleshooting as required via phone, teleconferencing, or in person. Must Be BILINGUAL -...
-
Customer Service Agent
24 hours ago
Chandler, United States DSV AS Full timeDSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and...
-
Customer Service Representative
5 days ago
Chandler, United States Mason Pro Services Full time**Mason Pro Services** of **Chandler, AZ** is hiring a **full-time Customer Service Representative.** Our ideal Pro Customer Success Representative loves talking to people and proactively solving solutions while booking appointments. You'll be responsible for converting service area residents into lifelong Mason Pro Services customers. Exceeding expectations...
-
Elite Customer Service Representative
1 week ago
Chandler, United States Abel HR Inc Full timeWe are currently looking for Elite Customer Service Representatives to join our Team. The Elite Customer Service Representative consists of interacting with customers at a high level to provide assistance with their monitoring devices and troubleshooting as required via phone, teleconferencing, or in person. Must Be BILINGUAL - English / Spanish a MUST. This...
-
Customer Service Representative
1 day ago
Chandler, United States Krasiva Windows & Doors Full time**Customer Service Representative - Taking Orders for Estimates** Having been in business here in the valley since 1997, we have arguably done more than just about any other company at making the valley a greener place by reducing energy consumption in more than 15,000 homes. The **part time customer service position** is available in whatever part of the...
-
Customer Service Specialist
5 days ago
Chandler, United States Motion Recruitment Full timePosition: Brokerage Customer Service SpecialistLocation: Chandler/ Phoenix AZ (Hybrid model)Term: 12 MonthsFull on w2 contract financial Client.Required SkillSeries 7 (active or within 2 year window of leaving broker/dealer)Brokerage OperationsCustomer ServiceMS Office Suite PreferredStrong Verbal/Written Skills Preferred
-
Customer Service Specialist
6 days ago
Chandler, United States Motion Recruitment Full timePosition: Brokerage Customer Service SpecialistLocation: Chandler/ Phoenix AZ (Hybrid model)Term: 12 MonthsFull on w2 contract financial Client.Required SkillSeries 7 (active or within 2 year window of leaving broker/dealer)Brokerage OperationsCustomer ServiceMS Office Suite PreferredStrong Verbal/Written Skills Preferred
-
Customer Service Specialist
5 hours ago
Chandler, United States Addictive Desert Designs Full timeJob DescriptionJob DescriptionWHO ARE WE?Horsepower Automotive Group (HPAG), a leader in the automotive aftermarket industry. When you join HPAG, you'll have a unique opportunity to be a part of our exciting and rapidly growing, multi-brand organization. Our brands include Addictive Desert Designs, DV8 Offroad, Flatline Van Co., and Rago Fabrication. We...
-
Customer Service Representative
2 days ago
Chandler, United States Pathfinders, Inc. Full timeJob DescriptionJob DescriptionPathfinders Inc is seeking highly motivated individuals to join our client for a contract opportunity in Chandler, AZ!*Must live within 60 miles of Chandler AZResponsibilities:Conduct outbound calls to potential customersHandle customer service inquiries and problemsReceiving inbound customer callsIdentify what are the...
-
Customer Service Admin Support
4 days ago
Chandler, United States Truly Nolen of America, Inc. Full timeWe are seeking a professional Customer Service Representative with patience, accountability, and a genuine passion for providing a quality customer experience. You also enjoy looking for sales opportunities. The CSR is responsible for developing the relationships between our customers, service technicians, and operations. Looking for problem solvers, who...
-
Customer Service Representative
1 week ago
Chandler, United States ALIGN PRECISION - CHANDLER, LLC Full timeJob DescriptionJob DescriptionKey Responsibilities:Customer Interaction:Serve as the primary point of contact for customer inquiries, orders, and concerns.Provide timely and accurate information regarding product specifications, lead times, and order statuses.Order Management:Process customer orders, ensuring accuracy and timely delivery.Coordinate with the...
-
Customer Service Representative
1 week ago
Chandler, United States PROOF OPERATIONS LLC Full timeJob DescriptionJob DescriptionPest Control is a fast-paced, technologically-advanced pest control company that is expanding its operations. proof. prides itself on providing an unmatched service that is safe for family, home, and the environment. At the forefront of proof. are our core values, one of which is "We Evolve". At proof., we are always looking for...
-
Customer Service Representative
1 week ago
Chandler, United States ALIGN PRECISION Full timeKey Responsibilities: Customer Interaction: Serve as the primary point of contact for customer inquiries, orders, and concerns. Provide timely and accurate information regarding product specifications, lead times, and order statuses. Order Management: Process customer orders, ensuring accuracy and timely delivery. Coordinate with the production and...
-
Cashier/Customer Service
3 weeks ago
Chandler, United States Sportsman's Warehouse Full timeDetails ID: 21521 Posted: 05/02/2024 Expires: 05/02/2025 Department: Customer Service Shift Info Type: Part-time Shift(s): Varies Hours: Varies Wage Info Wage/Salary:Hourly Wage/Hourly: $14.00 Description Purpose of Position: A Cashier/Customer Service Associate is responsible for maintaining outstanding customer service as per Company...
-
Customer Service Receptionist
4 weeks ago
Chandler, United States Maleko Personnel Full timeJob DescriptionJob DescriptionJob descriptionResponsibilities:Utility Bill Support Representative will be responsible for monitoring a shared email inbox, validating utility invoices, contacting utility vendors, managing a ticketing system, providing prompt and concise responses to clients, and facilitating communication between various internal departments....