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Assistant Golf Professional
3 months ago
Overview
Assistant Golf Professional. The position will assist in daily golf operations to include pro-shop and outside services to drive revenue and programming efforts, control assets, and promote the game of golf through lessons, tournaments, and merchandising.
Experience Required
PGA PGM Associate or Member Preferred.
College degree preferred, High school diploma, GED, or equivalent required.
Customer Service Experience. Expanded Golf Knowledge Required.
Proven track record of team management, organizational and coaching skills.
Experience with tee sheets and inventory systems.
Diplomatic team player able to foster relationships with Members, Employee Partners, and Guests
Essential Responsibilities
DAY-TO-DAY
Provide friendly customer service and respond to member concernsProperly check in golfers, control tee times, including walk-ups and pairings, and collecting guest feesMaintain orderly outside services (i.e., staging areas, range and golf cart storage) andEnsure that Three Steps of Service are followed by all Staff:Warm welcomes- greeting members and guests in a professional manner upon check-inii. Magic moments- creating the more memorable experiences for members and guests during their visits and
iii. Fond farewells- sending the members and guests off with a positive experience.
Comply with all company policies, standards of operations, manuals, standards of conduct, safety rules, and policies against harassment are strictly followed by all staff and member/guests (including prompt intervention, investigation, and documentation).
Assist Golf and Outside Services Staff regarding staging areas, driving range, and golf cart storage.
Develop relationships with members to promote golf activities.
Immediately address and resolve member/guest complaints.
Effective communication with staff, members, and Senior Management.
Ability to work well under pressure, coordinate multiple tasks, and attention to detail.
Be informed of and promote all Club activities and services, including selling and managing tournaments, and other special events (scheduling, directing, and utilizing staff to perform necessary functions to provide successful tournaments and special events).
Organize and promote all Club Tournaments and other special events/functions at the Club. Manage the handicap program.
Develop relationships with Members by participating in events one on one, including playing golf as needed for player development.
Assist the pro-shop, outside services, including practice facility, and all golf operations.
Conduct oneself in a professional manner and always maintain a professional image.
Benefits
Medical, Dental, 401k.
Competitive Pay.
PGA Dues Paid
Additional career and earnings growth.
No limit on earnings potential.
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