Preferred SB ATM Fraud Representatives

4 weeks ago


Newark, United States Bank of America Full time

Description

:
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.

Responsibilities:

Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls

Skills:

Conflict Management Customer and Client Focus Decision Making Fraud Management Oral Communications Active Listening Attention to Detail Data Collection and Entry Issue Management Problem Solving Adaptability Collaboration Critical Thinking Influence

Hours: 11:30am-8:00pm

Shift:

2nd shift (United States of America)

Hours Per Week: 

40

  • Newark, United States The Bank of America Corporation Full time

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Fraud, Representative, 2nd Shift, Manufacturing, Banking, Client


  • Newark, United States Bank of America Corporation Full time

    Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...


  • Newark, United States Contemporary Staffing Solutions Full time

    Job DescriptionJob DescriptionContemporary Staffing Solutions (CSS) is seeking an ATM Settlement Specialist to join our client operating in the banking industry, located in Newark, DE! As the ATM Settlement Specialist, you will be responsible for performing all operations to support over 4,000 of the bank's ATMs. This is a temporary, onsite...


  • Newark, United States WSFS Bank Full time

    Job Description At WSFS Bank, we empower our Associates to grow their careers, we guide our customers to secure their financial futures, and we actively support our Communities so they can fully thriveCareers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, opportunities to advance, and moreWe are the premiere, locally...


  • Newark, United States Bank of America Full time

    Wealth Management Fraud & Claims - Sr. Fraud Analyst page is loaded Wealth Management Fraud & Claims - Sr. Fraud Analyst Apply locations Newark time type Full time posted on Posted 2 Days Ago job requisition id 24018539 Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every...


  • Newark, United States Snaplii Full time

    Job DescriptionJob DescriptionSalary: About SnapliiSnaplii is a leading Digital Wallet platform that has redefined the way Users and Merchants engage for more efficient communication. Our platform offers value-added features, including secure credit card payments, a curated list of favorite merchants, cash-back card options, data-driven marketing solutions,...


  • Newark, United States WSFS Bank Full time

    Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thriveCareers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and moreWe are the region's locally headquartered...


  • Newark, United States WSFS Bank Full time

    Job Description At WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our Communities so they can fully thriveCareers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, advancement opportunities, and moreWe are the region's locally headquartered...


  • Newark, United States City National Bank Full time

    Overview: **CLIENT CARE SPECIALIST** **WHAT IS THE OPPORTUNITY?** The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client...


  • Newark, United States Dexian Full time

    Our client, a leading financial services company, is seeking a dedicated Call Center Representative to join their Patient Services team! They are a leading financial institution dedicated to safeguarding the integrity of the financial system. Their team is committed to detecting and preventing financial crimes to ensure compliance with regulatory standards...


  • Newark, United States Bank of America Full time

    Description : This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics and...


  • Newark, United States Martin Honda Kia Mazda Full time

    _CSR - Customer Service Representative _ - BDC Telemarketing Representative _ Martin Dealerships, Delaware's number 1 volume dealer, is looking to add a Full Time Customer Service Representative in our Business Development Center. 2 or 3 Days 8:30 to 5pm and/or 2 or 3 Evenings 11:30pm to 8pm. Must be able to type and have sales experience. Great work...


  • Newark, United States Diverse Lynx Full time

    SkillMust have skills* Platform (Unix) Engineering experience, Unix Scripting, Python. Experience working with Containers (preferably Azure/openshift) This is a Platform Engineering team will be building data, platform, advanced analytical and self-service capabilities using Open source and modern UI, distributed computing, and backend technologies for...

  • Investigator

    4 days ago


    Newark, United States Ethos Risk Services Full time

    Job DescriptionJob DescriptionEthos Risk Services is continuing to expand our team of Private Field Surveillance Investigators!We are looking for Experienced Licensed Investigators in NY, NJ, and Pennsylvania to investigate fraud and conduct covert surveillance in the field (from your vehicle).Ethos Risk is one of the largest and most respected fraud...


  • Newark, United States Bluegreen Vacations Full time

    What to expect as a Full- Time Sales Representative inside of our location at the Cabela's in Newark, DE:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We know that this is an entry level position, which is why we...

  • Client Care Specialist

    15 hours ago


    Newark, United States City National Bank Full time

    Overview: CLIENT CARE SPECIALIST WHAT IS THE OPPORTUNITY? The Client Care Specialist is responsible for responding to and handling a broad range of complex operational issues for all CNB client levels and all levels of bank colleagues, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client...


  • Newark, United States TAGHLEEF INDUSTRIES Full time

    **Customer Service Representative** This position is an integral member of the Sales and Marketing Group. This position works closely with all Logistics, Sales, Finance, and Manufacturing. The Customer Service Representative is responsible for ensuring a high level of customer service and satisfaction, striving for “error free” order administration and...


  • Newark, United States University Hospital Full time

    The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters accurate patient...


  • Newark, United States University Hospital, Newark NJ Full time

    Responsibilities: The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters...


  • Newark, United States Kreativ Diamond State Recruiting Inc. Full time

    Job DescriptionJob DescriptionJob Title: Human Resources Representative (Entry-Level)Salary: $50,000 per yearCompany: Home Healthcare Agency About Us: Our client takes pride in delivering exceptional care to clients in the comfort of their homes. Our dedicated team is committed to the highest standards of service, and we are excited to welcome a new Human...