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Print Production Level 1

2 months ago


Santa Ana, United States CTG Full time

Description

CTG is seeking to fill a Print Production Level 1 opening for our client in Santa Ana, CA.

Location: Santa Ana, CA

Duration: Ongoing contract

Duties:

Possesses skills and competencies to deliver minimum /basic contracted customer requirements (document assembly and finishing). Tasks and activities are defined and routine Ability to lift up to 50 pounds (add equipment clause) Point of contact to receive, review and electronically log customer jobs Operate standard finishing equipment (. paper cutters, inserters, laminating, and hole punchers) Operate basic office equipment (printer, copier, fax) Apply asset tags to office equipment and update database Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary Process and distribute incoming and outgoing faxes, log for billing purposes Log incoming packages and other accountable mail Process basic forms and update information using a PC Wrap, pack, label, and ship finished product Collect and submit meter reads Maintain appropriate supply inventory, distribute supplies as required Problem solve basic issues to complete production, delivery, and output requirements Perform basic quality inspection before, during and after output of each production run Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications Operate low to mid-speed printers and copiers Estimate, schedule and track incoming production jobs Track and store jobs as customer requires for reuse at a future date, including file back-up File/document conversion (utilizing standard software) Perform operator maintenance on equipment Maintain reporting logs and information for billing Track and store jobs as customer requires for reuse at a future date, including file back-up mail delivery, courier duties as requested

Skills:

Able to demonstrate basic computer skills Functional knowledge of PC (keyboard functions, mouse, Basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry Able to demonstrate ability to use internet explorer for web browsing, send documents to preconfigured printer Able to demonstrate basic math skills (division, multiplication, percentages) Able to demonstrate business maturity and professionalism

Experience:

Experience in a Customer Service environment (minimum 1 year) Post high school technology training or experience (Preferred)

Education:

Required High school degree or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.