Ticket Specialist

1 month ago

Wichita, United States ASM Global Full time

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for Ticket Specialist at Century II Performing Arts & Convention Center in Wichita, Kansas.

SUMMARY:

The Ticket Specialist is responsible for selling tickets to the general public from the Century II Box Office, while providing general information to guests. This position requires working events, which occur mostly in the evening, nights and weekends.

RESPONSIBILITIES:

  • Answer questions related to price, seating, and event information with courtesy and efficiency.

  • Accept payment form agreed upon and distribute tickets properly.

  • Keep accurate daily balance sheet for cash received and tickets sold. 

  • Fulfill ticket requests at will-call window according to procedures.

  • Open and close ticket window as required.

  • Position requires the ability to work at all ASM Global facilities in Wichita and Andover.

QUALIFICATIONS:

  • High School Diploma or GED.

  • Positive attitude and neat appearance.

  • Excellent interpersonal communication skills

  • Exceptional problem solving and conflict resolution skills

  • Box Office or Guest Service background, preferred.

  • Must be able to pass a background/credit check.

SKILLS AND ABILITIES:

OTHER QUALIFICATIONS:   

Requires ability to work flexible hours, primary hours are for events to include nights, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS:

This position requires walking, walking up and down stairs or ramps, and standing, stooping, substantial sitting and may require lifting up to 30 lbs.

While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency.  The person must be able to climb stairs and walk long distances to access all seating.  Ability to operate a two-way radio and speak clearly.  Specific vision abilities required by this job include close vision.  Requires occasional fast-pasted interaction with large groups of people.

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