Restaurant Shift Leader

1 month ago

Schaumburg, United States MOD Super Fast Pizza, LLC Full time

 

At MOD, we believe companies can and should be a source for good in the lives of the people they employ and the communities they serve. Our purpose is measured by the positive social impact we can make together.

We recognize the value in second chances. Individuals with criminal histories that are seeking stable employment as a step in their journey are encouraged to apply.

 

Compensation: $16.00 / hour + $3.88 average hourly tips

*Average hourly tips based on 2023 reporting. Actual tips may vary based on a variety of factors including location and hours.

 

Restaurant Shift Leaders are also eligible for:

  • 5 paid vacation days per year
  • Paid sick time
  • Paid parental leave
  • A free shift meal
  • Access to MOD's Employee Assistance Program
  • This role is medical/dental/vision/basic life/disability insurance and 401(k) retirement eligible when minimum service and average hours are satisfied.
Summary

As a Restaurant Shift Leader at MOD you have the opportunity to build your leadership skills and style. You will drive store operations during scheduled shifts. Your goal is to model, teach and demonstrate the MOD’s purpose in all interactions. You are responsible for setting the Squad up for success for the shift. You will set the example and guide the Squad, delivering the best possible MOD experience.

In this job, you will flex to the needs of the store, sometimes leading, sometimes doing, but always keeping the MOD experience at the front of your mind.

Key Responsibilities
  • Set and sustain the tone of the shift by keeping the energy high. Create a positive vibe and welcoming atmosphere for both Squad and customers
  • Responsible for quality and safety of all food. This includes tasting food, checking that food is prepped and stored to standards and reporting any product outages
  • Listen, acknowledge and resolve any Squad member and/or customer concerns. Escalate issues that require resolution to the store coach or GM as appropriate
  • Keyholder responsible for cash within the shift in an accurate manner
  • Take inventory and place orders as needed and directed by the GM · Conduct coaching in the moment
  • Manage shift duties checklists and address/escalate any equipment malfunctions
  • Focus on the growth and well-being of the Squad and celebrate wins
MOD values are demonstrated when you:
  • Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
  • Focus on finding the solution, not dwelling on the problem
  • Be generous with your time. Show patience and grace when answering questions and be of service to others
  • Express appreciation for the generosity of others
  • Show compassion, understanding, and willingness to support others without judgment
  • Play a proactive role in creating a safe environment for all customers and squad members
  • Demonstrate and embody MOD culture and standards
Required Qualifications
  • Minimum 6 months in the All Star position and demonstrate quality coaching, training and multi-tasking within the shift (any exceptions require DM approval, with RD visibility)
  • Minimum of 1 year of customer service or restaurant experience
  • Must be at least 18 years old
  • Previous experience coaching, teaching and inspiring others
  • Proven success in following and enforcing processes and standards; correcting and coaching in a compassionate manner
  • Customer service skills and a proven ability to remain calm and focused
  • Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law.
Preferred Qualifications
  • Experience successfully providing on-the-job training to others in a rapidly changing environment
  • Experience as a shift lead in a retail environment
Physical Requirements

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions• High noise levels due to operations, customers and overhead music• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer• Varying schedule to include evenings, holidays and extended hours as business dictates• Will work near moving or mechanical parts• Will work inside a walk-in refrigerator and freezer

 

This Job Description is not intended to be all-inclusive. Other related duties may be assigned to meet the ongoing needs of the organization. At MOD, we believe in creating a world that works for and includes everyone. To request a reasonable accommodation to complete an application, job interview, and/or to otherwise participate in the hiring process, please contact applicantADA@modpizza.com. In addition, some states have working restrictions for employees under 18 years of age. Please reach out to your GM if you are under 18 years old to determine if this applies to you. MOD is a fair chance employer.

  • Shift Leader

    1 month ago

    Schaumburg, United States Smashburger Full time

    Job DescriptionJob DescriptionSMASHBURGERShift LeaderOur first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger!  Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year,...

  • Shift Leader>

    4 weeks ago

    Schaumburg, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 880 N. Meacham Rd. [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use with...

  • Shift Leader>

    4 weeks ago

    Schaumburg, United States Potbelly Sandwich Shop Full time

    Potbelly Sandwich Shop - 880 N. Meacham Rd. [Restaurant Shift Supervisor] As a Shift Leader at Potbelly Sandwich Shop, you'll: Lead a shift by managing and developing associates; Execute outstanding product quality and customer service, build sales, and control costs for each shift; Follow standard Potbelly operating policies, procedures, and tool use with...

  • Shift Leader

    1 month ago

    Schaumburg, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    4 weeks ago

    Schaumburg, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    4 weeks ago

    Schaumburg, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    4 weeks ago

    Schaumburg, United States Coffee And Bagel Brands Full time

    Brand: Einstein Bros. Bagels Breakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we've been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    3 weeks ago

    Schaumburg, United States Poke Ono Full time

    **Job Types**: Full-time, Part-time Pay: $18.00 - $20.00 per hour Expected hours: 20 - 40 per week **Benefits**: - 401(k) - 401(k) matching - Employee discount - Flexible schedule - Paid time off - Paid training Experience level: - 1 year Restaurant type: - Café - Casual dining restaurant - Fast casual restaurant - Quick service & fast food...

  • Shift Lead>

    4 weeks ago

    Schaumburg, United States Arby's Restaurant Full time

    Arby's Restaurant - 522 W Golf Rd [Restaurant Shift Supervisor] As a Shift Lead at Arby's, you'll: Be responsible for running excellent shifts; Assist the General Manager and Assistant Manager(s) in running an Arby's restaurant; Ensure that guests receive an outstanding dining experience; Train and assist Team Members on all positions and tasks in the...

  • Shift Leader

    1 month ago

    Schaumburg, United States Portillo Full time

    ** Shift Leader - $16/hr.** **Job Category****:** Team Member **Requisition Number****:** SHIFT002074 Showing 1 location **Job Details** **Description** **Shift Leaders** to join our team! You will be responsible for assisting with the operation of the restaurant by directing hourly crew in food production, equipment maintenance as well as inventory costs...

  • Restaurant Shift Manager

    1 month ago

    Schaumburg, United States Noodles & Company Full time

    Overview Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our teams. At Noodles, our mission is to always nourish and inspire every team member,...

  • Restaurant Shift Manager

    1 month ago

    Schaumburg, United States Noodles & Company Full time

    Overview Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our teams. At Noodles, our mission is to always nourish and inspire every team member,...

  • Restaurant Shift Manager

    4 weeks ago

    Schaumburg, United States Noodles & Company Full time

    Overview Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our teams. At Noodles, our mission is to always nourish and inspire every team member,...

  • Restaurant Shift Manager

    4 weeks ago

    Schaumburg, United States Noodles & Company Full time

    Overview Noodles & Company is more than fast food - we're a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). We're hiring immediately for a restaurant Shift Manager to join us to motivate, coach and work alongside our teams. At Noodles, our mission is to always nourish and inspire every team member,...

  • Afternoon Shift Leader

    3 weeks ago

    Schaumburg, United States Dunkin Donuts | Arihantenam Corp Full time

    Looking to hire someone with previous fast-food experience for the afternoon shift shift-leader position. Wages are up to $18 an hour based on qualifications, not including potential bonuses throughout the year - **Minimum 2 years of Baskin Robbins & Dunkin restaurant management experience required.**: - ** Must be available to work between 2pm to...

  • shift leader>

    2 months ago

    Schaumburg, United States Einstein Bros Bagels Full time

    Einstein Bros. Bagels - 1422 N Meacham Rd [Shift Manager] As a Shift Leader at Einstein Bros. Bagels, you'll: Work directly with the General Managers; Train and lead the Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent and superior guest experience...Hiring Immediately >>

  • Shift Leader>

    4 weeks ago

    Schaumburg, United States Einstein Bros Bagels Full time

    Einstein Bros. Bagels - 1422 N Meacham Rd [Shift Manager] As a Shift Leader at Einstein Bros. Bagels, you'll: Work directly with the General Managers; Train and lead the Team Members to understand the goals and expectations; Achieve daily sales goals; Maintain and promote a consistent and superior guest experience...Hiring Immediately >>

  • Hiring Crew Members, Overnight

    2 months ago

    Schaumburg, United States Dunkin Donuts Baskin Robbins Full time

    We offer Competitive Wages and a fun work environment. Summary Crew Members & Shift Leaders are generally responsible for delivering great and friendly guest experiences. They prepare products according to operational and quality standards and serve them with enthusiasm in a clean, fast paced environment. They work as part of a team to meet our Guests'...

  • Restaurant Manager

    4 weeks ago

    Schaumburg, United States Smashburger Full time

    SMASHBURGER Restaurant Manager Our first Smashburger restaurant opened in 2007 with one singlenotion in mind; to serve a better burger ! Better burgers takesbetter service, support and teamwork. That's why wetreat our team members fairly in a diverse and safe environment. Withan average of 10 restaurants opening each year, we invest in building...

  • Closing Shift Leader

    6 days ago

    Schaumburg, United States Crumbl - Schaumburg Full time

    This is a CLOSING position. We close at 10pm and are usually out very shortly after. We are closed on Sundays. It may not be every closing shift, so open availability means that we can be flexible with your schedule and "mix" it up a bit! A typical shift would be 2:30pm - 10:30 pm. This is a slower location, with a smaller team of employees... for that...