Field Operations Manager

Description

Summary: Develops and manages staffing programs for union and employee-owner site supervision. Manages supervisory development processes for union and non-union site supervision to ensure continued financial growth, collaboration, and client satisfaction.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

Adheres to AZCO’s quality and safety culture and Zero Injury Program.

Manages a group of field construction supervisory positions who are responsible for project execution.

Oversees project dispatching for union and employee-owner site supervision.

Understands and studies labor availability to develop and sustain strong operational teams. Evaluate labor utilization and availability during the estimating, preconstruction, and construction stages.

Collaborates with field construction supervision to develop and sustain high performing teams.

Coordinates and identifies essential superintendent and foreman training for consistent application to AZCO’s operations initiatives, policies and procedures.

Provides performance feedback to identify critical training and development opportunities for succession planning.

Identifies and drives continuous improvement initiatives to strengthen customer satisfaction, jobsite efficiencies, productivity, and profitability.

Administers the union supervisory compensation packages.

Conduct project safety, quality, progress and financial audits and assessments as required.

Assists in the recruiting of site superintendents and maintains relationships throughout recruiting process. Coordinates with the field operations and human resources departments to select candidates based on skills, abilities and leadership.

Supports the human resources team to promote trade careers to youth in the community. Works with local organizations such as vocational and/or technical colleges, Chamber of Commerce, and high schools.

Supervisory Responsibilities:

This position has direct reports to include construction managers and superintendents and will indirectly oversee the management of other onsite office supervision.

The project management team will assist in directing and supervising employees who are assigned to their project.

Travel:

This position is required to travel approximately 50% to jobsites and business-related functions and events.

Willingness to travel to specific locations at required times is required.

Occasional requirement to travel to a location with limited notice.

Core Values:

To perform the job successfully, the employee must demonstrate and promote the following Company core values, listed below:

Safety – We believe safety is the right of every employee. The prevention of unsafe behaviors is essential to the success of our business. Zero injuries will be achieved through caring leadership, accountability and safe work practices.

Integrity – Our actions are driven by a fundamental belief that it is always best to do the right thing. Integrity is the foundation of all of our decisions and actions and promotes honesty throughout our organization and with our customers.

Respect – We earn respect and trust by treating others as we expect to be treated. We know that open and transparent communication is essential to a healthy organization and effective business performance.

Customer-Focused – We form a partnership with our customers to provide them with custom solutions to exceed expectations. Successful customers provide us with sustainable growth.

Creativity – We collaborate to develop new and innovative solution that add value to our customers and improve our business. We are willing to take calculated risks in the pursuit of those unique methods and solutions

Competency:

To perform the job successfully an, individual should demonstrate the following competencies:

Analytical – Understands and uses complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs affect means to accomplish procedures.

Design – Demonstrates attention to detail with the ability to draft technical documents.

Problem Solving – Identifies and resolves problems in a proactive manner; works well in group and independent problem solving situations; uses reason even when dealing with emotional topics; ability to diffuse confrontational situations.

Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Customer Service – Manages difficult or emotional situations; responds promptly and prioritizes customer needs; responds to requests for service and assistance; meets commitments promptly.

Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control.

Oral Communication – Speaks clearly and persuasively in positive manner; listens and gets clarification responds well to questions; demonstrates group presentation skills; participates in/conducts meetings.

Written Communication – Writes clearly and informatively; varies writing style to meet needs; presents numerical and factual data effectively; able to read interpret written information.

Teamwork – Gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interest; able to build morale and group commitments to goals and objectives.

Visionary Leadership – Displays passion and optimism; Inspires respect and trust; motivates others to fulfill the vision; shares vision and inspiration with peers and subordinates.

Change Management – Communicates changes effectively; builds commitment and overcomes resistance.

Leadership – Effectively influences actions and opinions of others.

Managing People – Takes responsibility for subordinates’ activities; makes self available to staff; develops employee skills and encourages growth; fosters quality focus in others. Interviews, hires and trains employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.

Ethics – Treats people with respect; Inspires the truth of others; works with integrity and ethically; upholds organizational values.

Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Motivation – Demonstrates persistence and overcomes obstacles.

Planning/Organizing – Prioritizes and plans work activities; uses time efficiently.

Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Safety and Security – Observes and ensures compliance of safety and security procedures; responds to potentially unsafe conditions; uses equipment and materials safely.

Adaptability – Adapts to changes in the work environment; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Initiative – Undertakes self-development activities; seeks increased responsibilities; asks for and offers help when needed.

Qualifications

Qualifications – To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Community Involvement – Become an active member of our community.

Education and/or Experience:

Bachelor’s Degree in Business, Construction, Engineering or a related field.

Applicable experience may be substituted for the degree requirement.

A minimum of 10 years relevant project manager experience in the construction industry.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Explorer Internet Software; MS Office with proficiency in Word, PowerPoint and Excel.

Other Qualifications:

Must be available to travel approximately 50% to sites not yet determined.

Strong organizational skills with extreme attention to detail.

Exceptional communication skills, written and verbal.

Ability to work with a wide range of personalities.

Multiple years of experience on construction project sites or executing program management in the industries of aviation, commercial, energy, government, manufacturing, oil & gas, process, transmission & distribution, transportation, or water is preferred.

Minimum of 5 years managing union construction operations.

A basic understanding of Generally Accepted Accounting Principles.

Must be able to meet company's driving requirements.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee frequently required to stand; walk; feel; reach with hands and arms; climb or balance; stoop; and talk and hear.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job while in the field, the employee is regularly exposed to outside weather conditions, wet and/or humid conditions, moving mechanical parts, high, precarious places and fumes of airborne particles and moderate noise levels.

Work Schedule:

The base work schedule will be a five (5) day work week (Monday through Friday) with some exceptions based on office/project needs.

Periodic weekend work and extended work days may be required.

Business travel after regular work hours will be required.

EEO/Minorities/Females/Disabled/Veterans

Job Field Construction Management

Primary Location US-WI-Appleton

Schedule: Full-time

Travel: Yes, 75 % of the Time

Req ID: 233916

#LI-KJ #ACO N/A

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