Solutions Engineer

Found in: Talent US C2 - 1 week ago


Burlington, United States Everbridge Full time
As a Technical Account Manager (Solutions Engineer), you'll be instrumental in driving the success of our PSIM (Physical Security Information Management) software.Our flagship product, Control Center, revolutionizes security operations by seamlessly integrating data from various security technologies and hardware, such as CCTV surveillance, intruder detection, access control systems, and video walls. By providing real-time situation awareness, Control Center empowers law enforcement agencies, secures urban environments, protects critical infrastructure, and ensures the safety of global commerce.

What you'll do;

Contribute to large-scale, resilient hardware and virtualized infrastructure projects, leveraging a blend of project management expertise and technical proficiency. Lead software integration efforts, configure servers, and troubleshoot Windows Server and Desktop Operating Systems. Develop comprehensive designs for complex multi-site data center infrastructure and virtualized environments. Document infrastructure changes meticulously, including physical and logical diagrams, engineering design plans, implementation strategies, transition plans, test plans, and failover procedures.

What you'll bring;

Robust engineering experience with core platforms and services, encompassing VMware, Microsoft Windows Server, DNS, DFS, DHCP, Active Directory, SCCM, and fundamental data center networking and storage concepts. Proficiency in SQL Server and SQL scripting is essential. Expertise in Data Center Automation, Infrastructure as a Service (IaaS), API management, and proficiency in scripting languages such as PowerShell, Python, JSON, and Bash. Strong understanding of networking principles, Internet Protocol (IP), database architectures, Client-Server applications, Virtual Machine (VM) environments, and Microsoft Clustering. Understanding of Business Continuity or Emergency Management Practices. Experience in the physical security (Control Centers) industry Secret Clearance is preferred, or the ability to obtain Secret Clearance required

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