IT Technician

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Supervisory Organization:

Department:

Dates of employment:

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JOB PURPOSE:

This position is open to undergraduate students.

Join us at the Graduate School campus to directly support students, staff, and faculty with technology used in classrooms. Assist in maintaining, troubleshooting, triaging, and resolving issues with classroom technology and educational technology systems and software. Work with educational technologists to support curricular use of educational technologies used in a variety of multimedia assignments. Research and explore emerging educational technology such as artificial intelligence, 3D printing, interactive whiteboards, and XR.

Strong customer service experience preferred. Applicant should have an avid interest in technology and a strong desire to learn.
 

Experience with audio/visual technologies and video production a plus.
Will train.

Experience Gained: Customer service; interpersonal communications skills; phone and clerical skills; computer hardware and software troubleshooting; audio/visual equipment troubleshooting; knowledge of, and familiarity with, various high-end software programs.
 

DUTIES AND RESPONSIBILITIES:

The Grad School IT Technician works closely with faculty, staff, and students to assist in maintaining, troubleshooting, triaging, and resolving issues with classroom computer systems, institutional computers, and educational software, both in person and over the phone.

Additionally, the Grad School IT Technician will assist in creating written and video how-to documentation, assists with record keeping, and researching and exploring emerging educational technology. This includes the opportunity to work on various technology-related projects.

Projects that students have worked on in the past have included video production, virtual reality, 360° video, drone aerial surveying, website development, and 3D printing. ​

SCHEDULE:

Hours depend on staffing needs and availability. Shifts available from 9:00 AM – 7 PM M-F.

Saturday availability.

RATE OF PAY:

$15.45 - $17 hour DOE

WORK STUDY REQUIREMENT:

Pell Grant and Work Study eligible strongly preferred

Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators.

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Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. 

Eligibility to Work
In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.