Weekend Closer

2 weeks ago

Fishers, United States Planet Fitness Full time
Job Summary
Hours are Saturday, 11-7 and Sunday, 11-7. 

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including: 
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements 

  • WEEKEND CLOSER

    5 days ago

    Fishers, IN 46085, USA, United States Planet Fitness, Inc. Full time

    Weekend Closer Hours are Saturday, 11:00 am-7 pm and Sunday, 11:00 am-7 pm. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, Closer, Customer Service, Weekend, Retail, Instructor