Patient Account Representative
4 weeks ago
Job Family:
Patient Account Representative
Travel Required:
Clearance Required:
What You Will Do:
The Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for making out-bound calls to insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
Heavy outbound calling
Account Review
Customer Service
Account Updates
Medical Billing
Strong Verbal / Written Communication Skills
Experience needed for insurance focused opportunities:
Appeals & Denials
Medicare/Medicaid
Commercial & Federal insurance carriers
Insurance Follow-up
UB-04 & CMS 1500
Duties and Responsibilities:
Complete all business-related requests and correspondence from patients and insurance companies.
Complete all assigned projects in a timely manner.
Assist client and patients in all requested tasks.
Communicate to Guidehouse management areas of concern or areas of improvement.
What You Will Need:
- High School Diploma or GED
- 1 year of payment posting experience
What Would Be Nice To Have:
- Mandatory Overtime may occasionally be required for this role.
- 1 year experience working with HealthQuest.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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