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Parts Driver

4 months ago

Kalispell, United States Kalispell Toyota Full time

At Kalispell Toyota, we like to do things differently.
We know what most people think of car dealerships, and we’re here to change that We may service and sell vehicles, but first, we’re here to take care of people.
We focus on the guest experience and pride ourselves in taking an open and honest approach to provide the best automotive sales and service experience.
We thrive on teamwork with an emphasis on individual accountability and employee satisfaction. 

Due to our continued growth, Kalispell Toyota is looking for talented individuals seeking opportunities for growth to join our team as a Shuttle Driver.
We understand the importance of education, and invest in our staff through continual career growth and opportunities for advancement.
We welcome individuals who are new to the automotive industry, and may have experience with previous roles in customer service, retail sales, restaurant industry or hospitality.

WHAT WE OFFER:

  • $32-37,000/year
  • Full-Time schedule with 4-10hr shifts and rotating weekends
  • 401(k) Coordination and Matching
  • Medical, Dental, Vision Insurance
  • Opportunities for Advancement
  • Vacation & Sick Pay
  • Employee Discounts on products/services
  • Access to company fun and events year round

WHAT YOU’LL DO:

  • Deliver parts throughout the local area to customers
  • Verify parts are in good condition
  • Answer inbound phone, email and text leads in a professional manner using provided scripts with end goals of setting appointment with guests at the dealership
  • Respond to leads/inquiries in a timely manner determined by industry and dealership standards 
  • Maintain Customer Satisfaction Index rating at least 2% higher than zone/branch average
  • Ensure that all communications via phone, text, email or in-person are professional and courteous
  • Maintain minimum training standards set forth by manufacturers
  • Attend ongoing improvement meetings held by management teams
  • Become proficient in warranty coverage, policies and procedures set by manufacturers
  • Greet guests upon arrival in a prompt, courteous and professional manner
  • Acknowledge all dealership guests on the premises when opportunity arises
  • Perform any and all other related duties as required and assigned 
  • Maintain a professional image and appearance in the workplace
  • Provide top-notch and exceptional guest experiences before, during and after a vehicle sale

WHAT YOU’LL NEED:

  • High school diploma, GED or vocational training or job-related course work, preferred 
  • Strong organizational skills and patience
  • Ability to work independently while being an integral member of the sales team
  • Strong attention to detail
  • Typing skills
  • Ability to work well in a fast-paced, team setting
  • Active listening skills

Kalispell Auto Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.