Patient Services Associate

3 weeks ago


Ann Arbor, United States University of Michigan Full time

Mission Statement

MDentistry: advancing health through education, service, research and discovery.

MDentistry Core Values:

In addition to a career filled with purpose and opportunity, The University of Michigan offers a

Schedulers Job Duties
Monitor clinical activity of assigned dental students
Answer, triage live calls. Return patient calls from voicemail as needed
Facilitate the scheduling or rescheduling of patient appointments with the aim of upholding a comprehensive and productive schedule.
Respond to emails and phone calls from staff, faculty, and students regarding patient scheduling.
Assist students with daily inquiries.
Greet patients chairside and schedule appointments.
Work with student providers to determine return dates for patient care.
Check out patients in axiUm chairside during the clinic session.

Financial Services Job Duties 
Assist with cashiering responsibilities of accepting and posting patient payments
Daily cash reconciliation
Assist with financial questions 
Support information desk with patient registration
Ensure accurate registration by verifying demographics and insurance information appropriately
Review cases prior to the day of appointment to ensure that the requested authorization has been received. 
Review and correct student's patients accounts


Other duties as assigned

Required Qualifications*

High School Diploma or Equivalent Experience in a medical or dental healthcare environment.  Experience in entering patient information in an electronic health information system.  Demonstrate cashiering and reconciling daily receipts experience.  Provide excellent customer service and be able to respond to patient concerns in a professional manner.  Excellent communication skills.  Excellent punctuality and attendance record.  Excellent organizational skills.  Excellent attention to detail.  Excellent ability to multitask. CPR Certified 

Desired Qualifications*

Experience working with scheduling software. Proficient in Microsoft Office and Google. Responds positively to change, showing a willingness to learn new ways to work.

Work Schedule

Work schedule will be 9 am-6pm Monday- Friday, alternating Thursday until 8pm
 

Work Locations

This position is onsite, located at the School of Dentistry at N University.



  • Ann Arbor, Michigan, United States University of Michigan Health System Full time

    SummaryProvide clinic operational support to a complex multiple physicians' practice in an adult ambulatory care setting to the Surgery 2nd floor TC Clinics. Participate in a rotation of all jobs including check-in, check-out for Surgery and Urology, cash collection, and cash reconciliation. In addition to Surgery and Urology, the employee will be cross...


  • Ann Arbor, Michigan, United States University of Michigan Health System Full time

    SummaryPatient Services Intermediate position in the Pediatric Multispecialty ACU supporting the service of Pediatric Gastroenterology. Provide patient care services to the Pediatric Gastroenterology patients by facilitating patient support workflows including Operating Room (OR) procedure appointment scheduling, pre-arrival questions, procedure education,...


  • Ann Arbor, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...


  • Ann Arbor, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...


  • Ann Arbor, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...


  • Ann Arbor, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful...


  • Ann Arbor, United States Forefront Dermatology Full time

    Overview: Come join our team! We have an immediate need for a Patient Service Representative in our Ann Arbor, MI clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you! Summary The Patient Service Representative is responsible for the patient check-in process,...


  • Ann Arbor, United States Rite Aid HDQTRS Corp Full time

    Lead Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Lead Service Associate, today! As a Lead Service Associate, you will supervise Store Associates while assisting in daily store operations. Your purpose is to provide direction where needed and be an ongoing example of superior customer...


  • Ann Arbor, United States College for Healthcare Information Management Executives Full time

    Job DescriptionJob DescriptionThe College of Healthcare Information Management Executives (CHIME) is the professional organization for Chief Information Officers and other senior healthcare IT leaders. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information...


  • Ann Arbor, United States University of Michigan Health System Full time

    SummaryUnder direct supervision from a Registered Nurse or other designated supervision, provides direct patient care or miscellaneous technical support by performing delegated procedures of a specialized and technical nature, which may include obtaining hemodynamic measurements, setting-up and maintaining specialized clinical equipment and performing...


  • Ann Arbor, Michigan, United States University of Michigan Health System Full time

    SummaryUnder direct supervision from a Registered Nurse or other designated supervision, provides direct patient care or miscellaneous technical support by performing delegated procedures of a specialized and technical nature, which may include obtaining hemodynamic measurements, setting-up and maintaining specialized clinical equipment and performing...


  • Ann Arbor, Michigan, United States University of Michigan Health System Full time

    Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical...


  • Ann Arbor, United States Total Wine & More Full time

    Total Wine & More - JobID: ouHdrfwz [Retail Associate / Team Member] As a Digital Customer Service Rep, you will: Provide customer service by greeting and establishing a relationship with customers while informing them of our products; Fulfill online orders through product selection, packaging, and order placement; Assist in selecting, sorting, stocking...

  • Patient Access Rep

    2 hours ago


    Ann Arbor, United States Trinity Health Full time

    Employment Type: Full time Shift: Description: Responsible for the complete and accurate collection of patient demographic and financial information for the purpose of establishing the patient and service specific record for claims processing and maintenance of an accurate electronic medical record. Registers and checks-in patients and determines...


  • Ann Arbor, United States University of Michigan Full time

    Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical...


  • Ann Arbor, Michigan, United States gpac Full time

    A local client is currently seeking an Associate Veterinarian that is truly passionate about the care and emotional support of both animals and clients. The associate veterinarian is responsible for providing medical care including physical exams, diagnosis and treatment. The associate veterinarian must have a high level of professionalism and patience with...

  • Patient Care Tech

    4 weeks ago


    Ann Arbor, Michigan, United States University of Michigan Health System Full time

    Mission StatementMichigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical...


  • Ann Arbor, United States Veterans Health Administration Full time

    Summary The LTC Charles S. Kettles VA Medical Center is seeking a Full-Time Registered Nurse assigned to the Office of the Chief, Quality Management Service. The Head RN is responsible for promoting and coordinating the quality management program by demonstrating leadership, experience, and creative approaches as it relates to meeting current...

  • Associate Veterinarian

    7 minutes ago


    Ann Arbor, United States Get a Vet Staffing Full time

    Job Description Stadium Veterinary Services is a thriving companion animal practice with four, full-time DVMs. We are excited to welcome another Associate to our busy team! We're proud of our clinic's down-to-earth atmosphere. We focus heavily on creating a culture of teamwork and camaraderie with an emphasis on a compassionate client approach. Stadium Vet...

  • Internal Medicine

    1 month ago


    Ann Arbor, United States Trinity Health Full time

    Trinity Health IHA Medical Group has an exciting opportunity for a Board Certified Internal Medicine physician to join the Medical Specialty Division as the Associate Division Head of Practice Operations located in the Ann Arbor, Michigan area.The Associate Division Head - Practice Operations is principally responsible for overseeing the clinical and...