Operations Support Specialist

3 weeks ago


Green Bay, United States MyPath Full time

Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities?

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

Overview

Homes for Independent Living (HIL) has an opening in our Operations Support Department. The OPERATIONS SUPPORT SPECIALIST position is a great opportunity to improve the lives of our clients by actively supporting operations throughout all of HIL’s service lines. Primary duties of the Operations Support Specialist include: 

including root cause analyses of employee injury, allegations of employee misconduct, client grievances, non-compliance with resident rights, and incidents of theft or injuries of unknown source.  for operation including renovations, purchasing, program development and achieving regulatory credentials.  and regulatory compliance audits. Prepares reports and recommendations for improvement. Supports the development, implementation, and update of all internal processes directed at compliance.  of documentation systems, organizational policies, licensing requirements, administrative procedures, confidentiality requirements, organizational standards and Owner Handbook information. Promotes consistency in practices. that compromise program outcomes. Provides training or mentoring to agency staff as assigned.  and represents interests of the Company.  including renewals insurance documentation, and replacement fuel cards.

The Operations Support Specialist is a critical role that works collaboratively with all company department. This position reports to the Operations Support Manager, who reports to the Operations Support Director.

Qualified individuals will have at least and a High school diploma or equivalent. The successful candidate will demonstrate their ability to work under tight deadlines, exercise good judgement, and effectively problem solve. This position requires exceptional communication and organizational skills. The right candidate must quickly adapt to changing priorities and demonstrate flexibility, autonomy, responsiveness, and overall must possess a high level of initiative. 

Additional Information

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional is supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

Passion

Accountability

Teamwork

Openness

Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless



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