Client Service Specialist

3 weeks ago

Little Rock, United States Truist Full time

ESSENTIAL DUTIES AND RESPONSIBILITIES


Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Process new and renewal business within timelines and quality standards, including updating and maintaining information in the client management system.
2. Escalate issues of increased complexity, according to department standards, to the applicable internal contact.
3. Provide clients with timely information including plan information, rates, contributions, and carrier contacts.
4. Set up policy notebooks for delivery to client; assemble proposals and other presentations for client and prospect meetings.
5. Address and resolve client questions and issues.
6. Assist in preparation of new and renewal proposals; stewardship reports; service plans; comparisons, and demonstrates creativity in presentation style.
7. Support service and production team in reaching overall agency revenue and retention goals.
8. Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, ID cards.
9. Assist with all aspects of marketing, as needed.
10. Take report and monitor claims (if applicable).
11. Document member and client communications in the client management services tool according to department standards.
12. Prepare presentations, spreadsheets, direct bill, accounting discrepancies and other communications based on the needs of the internal team and clients.
13. Assist clients with claims resolution.
14. Participate in company sponsored seminars, training workshops and webinars to enhance industry knowledge and education.
15. Other duties and responsibilities assigned by management.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Assignment based primarily upon the individual's minimal level of experience and production capacity to service a midsize book of business
2. High school diploma or equivalent
3. Demonstrated proficiency in computer applications such as Microsoft Office Suite
4. Demonstrate strong organizational and project skills
5. Strong communication and interpersonal skills (written and verbal)
6. Act with responsiveness, urgency and professionalism in all matters
7. Prioritize work to achieve timely completion of the most critical and sensitive activities
8. Respond quickly to client requests and work to provide appropriate information
9. Accept accountability for the quality of work

Preferred Qualifications:
1. Five years of industry specific experience
2. LOB designations
3. College or advanced degree


General Description of Available Benefits for Eligible Employees of TIH: 
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.

  • Client Service Specialist

    1 week ago

    Little Rock, Arkansas, United States Truist Financial Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests...

  • Client Service Specialist

    1 month ago

    Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) Job ID: 13999 Functional Area: Retail/Community Banking Position Type: Full-Time Regular Experience Required: 1 - 3 Years Location: Little Rock, AR Markham and RP Department: Community Banking Education Required: High School Diploma or Equivalent Relocation Provided: Email a Friend Save SaveApply Now Position...

  • Client Service Specialist

    4 weeks ago

    Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) Job ID: 13999 Functional Area: Retail/Community Banking Position Type: Full-Time Regular Experience Required: 1 - 3 Years Location: Little Rock, AR Markham and RP Department: Community Banking Education Required: High School Diploma or Equivalent Relocation Provided: Email a Friend Save SaveApply Now Position...

  • Client Specialist

    1 month ago

    Little Rock, United States The Talbots Inc Full time

    Job Number: 21781 Position Title: Client Specialist External Description: What We Offer: * Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. * Incentive Opportunities * Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you...

  • Client Specialist

    3 weeks ago

    Little Rock, United States The Talbots Inc Full time

    Job Number: 21781 Position Title: Client Specialist External Description: What We Offer: * Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. * Incentive Opportunities * Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you...

  • Client Service Specialist

    4 weeks ago

    Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) + Job ID: 13999 + Functional Area: Retail/Community Banking + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: Little Rock, AR Markham and RP + Department: Community Banking + Education Required: High School Diploma or Equivalent + Relocation Provided: Email a Friend Save SaveApply Now ...

  • Client Service Specialist

    4 weeks ago

    Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) + Job ID: 13999 + Functional Area: Retail/Community Banking + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: Little Rock, AR Markham and RP + Department: Community Banking + Education Required: High School Diploma or Equivalent + Relocation Provided: Email a Friend Save SaveApply Now ...

  • Client Specialist

    2 weeks ago

    Little Rock, United States CareerBuilder Full time

    Job Number: 21781 Position Title: Client Specialist External Description: What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also...

  • Client Service Specialist

    1 week ago

    Little Rock, United States Mcgriff Full time

    Summary:Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor,...

  • Client Service Specialist

    1 week ago

    Little Rock, United States McGriff Full time

    Summary: Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and...

  • Client Service Specialist

    2 weeks ago

    Little Rock, United States McGriff Full time

    Summary:Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor,...

  • Client Service Specialist

    2 weeks ago

    Little Rock, United States McGriff Full time

    Summary:Build and maintain professional rapport with clients, vendor and teammates by providing superior internal and external service support. Work as a supportive member of the sales and service teams.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor,...

  • Client Service Specialist

    4 weeks ago

    North Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) Job ID: 14148 Functional Area: Retail/Community Banking Position Type: Full-Time Regular Experience Required: 1 - 3 Years Location: North Little Rock, AR Levy Department: Community Banking Education Required: High School Diploma or Equivalent Relocation Provided: Email a Friend Save SaveApply Now Position...

  • Client Service Specialist

    4 weeks ago

    North Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) Job ID: 14148 Functional Area: Retail/Community Banking Position Type: Full-Time Regular Experience Required: 1 - 3 Years Location: North Little Rock, AR Levy Department: Community Banking Education Required: High School Diploma or Equivalent Relocation Provided: Email a Friend Save SaveApply Now Position...

  • Client Service Specialist

    3 weeks ago

    North Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) + Job ID: 14148 + Functional Area: Retail/Community Banking + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: North Little Rock, AR Levy + Department: Community Banking + Education Required: High School Diploma or Equivalent + Relocation Provided: Email a Friend Save SaveApply Now Position...

  • Client Service Specialist

    5 days ago

    North Little Rock, United States Bank OZK Full time

    Client Service Specialist (Teller) + Job ID: 14278 + Functional Area: Retail/Community Banking + Position Type: Full-Time Regular + Experience Required: 1 - 3 Years + Location: North Little Rock, AR East McCain + Department: Community Banking + Education Required: High School Diploma or Equivalent + Relocation Provided: Email a Friend Save SaveApply Now ...

  • Client Services Specialist

    3 days ago

    Round Rock, United States Round Rock ISD Full time

    HOW WE CARE FOR YOU: At DSI Medical, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while improving patients lives. Retirement Plan Comprehensive Benefits Package Tuition Reimbursement Same Day Pay through Daily Pay Employee...

  • Client Service Specialist

    3 weeks ago

    Little Rock, United States Truist Financial Full time

    The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests...

  • Client Service Consultant

    4 weeks ago

    Little Rock, United States Deluxe Full time

    Now is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists. Why join us: There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and VETS (just to name a few). At Deluxe, we know that great people make a great...

  • Unit Customer Service Specialist

    2 weeks ago

    Little Rock, United States Baptist Health of Arkansas Full time

    The Unit Customer Service Specialist / Secretary carries out secretarial duties related to the smooth functioning of their assigned nursing unit. Greet new and existing patients upon their arrival to the unit. Provide a welcome round to the hospital Customer Service Specialist, Customer Service, Specialist, Retail, Healthcare, Patient