Restaurant Server- AM

3 weeks ago


St Louis, United States Lodging Hospitality Management Full time

Description

Check station before, during and after shift for proper set-up and cleanliness. Greet guests promptly and in a friendly and courteous manner. Address the guest by name whenever possible. Explain specials and/or restaurant promotions to create guest awareness. Record food and beverage orders from the guests accurately, repeating information back to the guest, and by using a guest check/ticket. Present legible and accurate guest checks/tickets to the kitchen, provide additional information regarding the order as necessary. Check completed orders for accuracy prior to serving. Deliver food promptly, serve hot food hot and cold food cold. Include appropriate condiments. Lift trays weighing up to 30 pounds. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages as necessary and check will guest for overall satisfaction. Market and serve upon request and dessert items or specialty coffees. Promptly present guest check and accurately process cash, credit card and/or voucher transactions.

Qualifications

The individual must possess the following knowledge, skills and abilities to be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, silverware and all menu items and accompaniments. Ability to remember, recite and promote the variety of menu items. Basic knowledge of the English language sufficient to understand inquiries from customers and communicate preparation methods, ability to comprehend written product labeling instructions to enable the safe application of products and processed within the hotel. Ability to operate a keyboard to input Point of Sale procedures to pre-check, input order and close out the check. Ability to operate beverage, toast equipment. Ability to transport a maximum of 50 pounds on a continuous basis. Ability to operate a cash register and demonstrate knowledge of cash handling procedures.
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