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Automotive Service Manager
4 months ago
What We Offer:
Aggressive compensation plans Family Owned and Operated – 90+ years in business Medical, Dental, and Vision Insurance 401K and additional benefits Free College tuition for employees and family at Strayer University Accrued Vacation Time Discounts on products, services, and vehicles Growth OpportunitiesJob Responsibilities:
Setting a clear vision and goals for the Service Department to achieve targeted performance goals. Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience. Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes. Attracting, developing, and retaining the very best talent for the Service Department. Creating an exceptional customer experience to drive customer loyalty. Ensuring the Service area is customer-customer ready with proper displays and information. Managing the business in accordance with Napleton and the manufacturer requirements and processes. Analyzing the business to determine opportunities and developing actions plans to improve performance. Driving the business though day to day involvement in the operations.Job Requirements:
High School Diploma or equivalent. Automotive Service Management experience Fleet experience is a + CDK experience is a plus Ability to set and achieve targeted goals Ability to attract, develop, and retain talent. Experience and desire to work with technology Valid Driver’s License and have and maintain an acceptable driving record. 18+ years of age or older to comply with the company driving policyWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
Service Manager, Service Director, Mercedes-Benz, Fleet Management, CDK
