Order to Cash IT Analyst

2 weeks ago

Kingsport, United States Eastman Full time

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit .

Responsibilities

We are seeking an experienced Order-to-Cash (O2C) IT Analyst who possesses a deep understanding of the end-to-end O2C processes. The ideal candidate will have a strong background and domain expertise in IT systems and processes related to Supply Chain O2C including knowledge of SAP SD and MM modules. In addition, the candidate will possess strong knowledge of the SAP, Salesforce, and EDI technologies. The O2C Analyst will be responsible for analyzing, designing, implementing, and delivering IT solutions to optimize the O2C process and drive operational efficiency. Expertise in O2C systems and ability to collaborate with global cross-functional individuals and teams will be instrumental in ensuring smooth and accurate fulfillment, billing, and cash collection.

 Collaborate with business partners to understand and document end-to-end supply chain O2C processes, including order entry, order management, invoicing, e-invoicing, VAT, sales taxes, Intrastat reporting, transport orders (pricing), inventory management, credit management, and cash application.
 Analyze existing IT systems and identify areas for improvement and optimization within the O2C end-to-end process.
 Design, implement, and deliver IT solutions to enhance efficiency, accuracy and automation of O2C process.
 Conduct system testing (functional testing, integration testing, user acceptance testing) to ensure the quality of implemented solutions.
 Provide ongoing support and troubleshooting for O2C systems and processes and address any issues or inefficiencies that arise. 
 Collaborate with cross-functional teams (Sales, Pricing, Finance, Integrated Planning, BI/Data Warehouse) to gather requirements and ensure alignment between IT solutions and business needs. 
 Partner with key business stakeholders to develop and deliver training materials and documentation to educate end-users on O2C systems and processes. 
 Stay up-to-date with industry trends and best practices on O2C processes and IT technologies.
 Recommend improvements and innovations to enhance the O2C function. 

Qualifications

 Bachelor’s degree in Information Technology, Computer Science, or related field. 
 Minimum of 10 years of experience as an IT Analyst, with a focus on O2C processes and systems. 
 Deep understanding of end-to-end O2C processes, including order entry, order management, invoicing, e-invoicing, VAT, sales taxes, Intrastat reporting, transport orders (pricing), inventory management, credit management, and cash application.
 Strong knowledge of Corporate/O2C technologies, including ERP (SAP R3; SAP S/4), CRM (Salesforce Service Cloud, Salesforce Manufacturing Cloud), EDI, etc. 
 Experience in analyzing, designing, implementing, and delivering IT solutions to optimize O2C processes and drive operational efficiency.
 Proficiency in system configuration and customization within O2C systems. 
 Excellent problem solving and analytical skills, with ability to identify and resolve issues within complex IT systems.
 Strong collaboration and communication skills.
 Ability to work effectively with global cross-functional teams and individuals. 
 Detail-oriented and organized, with ability to manage multiple priorities and meet deadlines. 
 Continuous learning mindset, staying updated with industry trends and best practices in O2C processes and IT systems. 

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

  • Order to Cash IT Analyst

    4 weeks ago

    Kingsport, Tennessee, United States Eastman Full time

    Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's...

  • Order to Cash IT Analyst

    1 month ago

    Kingsport, Tennessee, United States Eastman Full time

    Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's...

  • Lead Cyber Analyst

    1 month ago

    Kingsport, Tennessee, United States BAE Systems Full time

    Job Description BAE Systems, one of the world's largest defense contractors and a stable Fortune 500 Company, is hiring a Lead Cyber Analyst for our chemical manufacturing facility in Kingsport, TN.The Cyber Analyst is responsible for working with cybersecurity professionals to operate network security tools on an Operational Technologies (OT) network and...

  • Lead Cyber Analyst

    4 weeks ago

    Kingsport, Tennessee, United States BAE Systems Full time

    Job Description BAE Systems, one of the world's largest defense contractors and a stable Fortune 500 Company, is hiring a Lead Cyber Analyst for our chemical manufacturing facility in Kingsport, TN.The Cyber Analyst is responsible for working with cybersecurity professionals to operate network security tools on an Operational Technologies (OT) network and...

  • Delivery Driver

    1 month ago

    Kingsport, United States Papa John's - PJ Operations Full time

    Job DescriptionJob DescriptionDelivery DriverThe Delivery Driver checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations...

  • Delivery Driver

    1 month ago

    Kingsport, United States Papa Johns Full time

    Delivery Driver The Delivery Driver checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team. Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the...

  • Restaurant Team Member

    1 month ago

    Kingsport, United States Papa John's Full time

    Restaurant Team Member The Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and...

  • Kingsport Subway Sandwich Artist

    4 weeks ago

    Kingsport, United States SubSouth , LLC Full time

    Position Summary The Sandwich Artist greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position. Key Responsibilities Crew member exhibits a cheerful and helpful manner while greeting guests and preparing their orders....

  • Barista (PT) Varied, Aux Resources- Johnson City, TN

    4 weeks ago

    Kingsport, United States Volunteers and Auxiliary Resources Full time

    Barista (PT) Varied, Aux Resources- Johnson City, TN Job ID: 004G2P JOHNSON CITY MEDICAL CENTER Other Non-Clinical - Volunteers and Auxiliary Resources Part-time No Benefits (scheduled Job Description SCOPE OF POSITION The Barista will perform a variety of duties and operating various pieces of equipment associated with Coffee services. The Barista will...

  • Barista (PT) Varied, Aux Resources- Johnson City, TN

    2 weeks ago

    Kingsport, Tennessee, United States Volunteers and Auxiliary Resources Full time

    Barista (PT) Varied, Aux Resources- Johnson City, TN Job ID: 004G2PJOHNSON CITY MEDICAL CENTEROther Non-Clinical - Volunteers and Auxiliary Resources Part-time No Benefits (scheduled Job Description SCOPE OF POSITION The Barista will perform a variety of duties and operating various pieces of equipment associated with Coffee services. The Barista will...

  • Barista

    3 weeks ago

    Kingsport, United States Scooter's Coffee Full time

    DESCRIPTIONThe Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards.ESSENTIAL DUTIES & RESPONSIBILITIES: Greet and...

  • Cashier - Now Hiring

    1 month ago

    Kingsport, United States Zaxby's Full time

    As the team at Zaxby's expands, we're saving a seat for you!To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxby's is an indescribably great place to work!Cashiers are the first point of contact for our guests and are directly responsible for delivering a...

  • Sales Associate/ Cashier

    4 weeks ago

    Kingsport, United States Goodwill Industries International Inc Full time

    Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill? Competitive Pay Medical Benefits Including Dental and Vision 403(b) Retirement Plan Competitive Paid Time Off Cross-Training and Advancement Opportunities Mileage...

  • Restaurant Team Member

    4 weeks ago

    Kingsport, United States Papa John's - PJ Operations Full time

    Restaurant Team MemberThe Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state,...

  • Restaurant Team Member

    4 weeks ago

    Kingsport, United States Papa John's - PJ Operations Full time

    Job DescriptionJob DescriptionRestaurant Team MemberThe Restaurant Team member performs assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John’s standards. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member...

  • Sales Associate/ Cashier

    4 weeks ago

    Kingsport, United States Goodwill Industries of Tenneva, inc. Full time

    Job DescriptionJob DescriptionSalary: 13.50Do you want your career to have a purpose? Here at Goodwill, your work changes the lives of people with barriers to employment. You help people find a job. Other benefits of working at Goodwill?Competitive PayMedical Benefits Including Dental and Vision403(b) Retirement PlanCompetitive Paid Time OffCross-Training...

  • Relationship Banker I

    4 weeks ago

    Kingsport, Tennessee, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Relationship Banker I

    1 month ago

    Kingsport, Tennessee, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Fuel Coordinator

    3 weeks ago

    Kingsport, United States K-VA-T Food Stores Inc Full time

    Essential Job Functions:Provide efficient and courteous service to customers at all times.Scan and ring customer orders according to company policy.Receive and be accountable for all funds taken for each transaction.Keep workstation and area around fuel station neat and clean.Know and follow all state and local laws regarding cigarette/tobacco sales.Know and...

  • Dunkin' Donuts Sales Crew

    1 month ago

    Kingsport, United States GPM Investments LLC Full time

    Join Our Team as a Morning Shift Cashier at Dunkin' Donuts!Are you a morning person with a bright smile and a passion for customer service? Dunkin' Donuts is seeking an enthusiastic Morning Shift Cashier to kickstart our customers' day with positivity and efficiency. If you love the buzz of the early hours and have a knack for making people's mornings...