Patient Service Rep
3 months ago
The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information.
Duties and Responsibilities: Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. Greets patients and assist with resolving patient issues or bringing up patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link. Schedules appointments, complete patient registration, collect patient payments and deliver a high standard of patient service. Assists with the management of physician schedules and find opportunities for improvement. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to find opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge. Participates in daily huddles and staff meetings. Promotes and practice infection prevention standards and all department policies and procedures. Carries out lobby PSR role in all outpatient MDN departments. This requires learning and understanding of various E functionalities, knowledge and skills specific to the covering clinic.
Education
High school diploma/GED preferred.
Experience:
Two (2) years of experience working as a Patient Service Representative in an outpatient medical office setting preferred.
-
Patient Service Rep
4 months ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Patient, Healthcare, Service, Customer Service, Patient Care, Payment
-
Patient Service Rep
3 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
3 weeks ago
BEVERLY HILLS, United States CEDARS-SINAI Full timeJob DescriptionThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
2 days ago
Beverly Hills, United States Cedars-Sinai Full timeJob Description The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
1 day ago
Beverly Hills, United States CEDARS-SINAI Full timeJob DescriptionThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
3 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Management, Patient, Healthcare, Service, Pain, Customer Service
-
Patient Service Rep
1 week ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Ob/Gyn, Patient, Healthcare, Service, Patient Care, Customer Service
-
Patient Service Rep
2 days ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Pediatric, Patient, Healthcare, Service, Patient Care, Customer Service
-
Patient Service Rep
4 weeks ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients th Medicine, Geriatric, Internal, Patient, Healthcare, Service
-
Senior Patient Service Rep
2 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** **Why work here?** Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels...
-
Patient Service Rep
6 months ago
Beverly Hills, United States Cedars-Sinai Full timeJob Description The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
2 months ago
Beverly Hills, United States CEDARS-SINAI Full timeJob Description The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
4 weeks ago
BEVERLY HILLS, United States CEDARS-SINAI Full timeJob DescriptionThe Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
2 weeks ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
3 months ago
Beverly Hills, United States Cedars-Sinai Medical Center Full timeThe Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients thr Cancer, Patient, Customer Service, Healthcare, Service, Patient Care
-
Patient Service Rep
4 weeks ago
Beverly Hills, United States CEDARS-SINAI Full timeJob Description The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
2 months ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description** The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
-
Patient Service Rep
3 months ago
Beverly Hills, United States National Guard Employment Network Full timeJob Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...
-
Patient Service Rep
5 days ago
Beverly Hills, United States Cedars-Sinai Full time**Job Description**The Patient Service Rep is responsible for positive patient relations, proper telephone communication, appointment scheduling, patient registration, payment and co-payment collection, and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical...
