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Store Lead
4 weeks ago
Job Details
Description
Sell Wireless phones, services, and accessories Provide outstanding customer service to customers Retain customers and gain new customers Work flexible hours, weekends, and holidays Perform opening and closing procedures daily: If opening, take the daily deposit to the bank and any other required opening duties. When closing, prepare the deposit and any other required closing duties. Make certain doors are locked and alarmed at closing Ensure maintenance of the store: Bathrooms clean The sales floor is clean, wiping counters, cleaning windows, vacuuming, or sweeping Trash is taken out daily Planogram followed Maintenance issues are reported to the manager or maintenance department if no manager Outside Activities: Manning table events Manning the tent/table at local fair events Miscellaneous other marketing activities as assigned by RSM/TM Management Duties: Scheduling and OT policies are enforced when the Manager is absent Cash handling and inventory procedures are followed when the Manager is absent. Customer escalation issues when the Manager is absent. Drive sales with the sales team when the Manager is absent. Working side by side with all the employees to assist in all operational and sales requirements. Assist in coaching the sales team on results, and executing the sales model and operational controls.
Qualifications
One (1) year of Wireless Experience One (1) year of proven retail sales management experience (interactive sales process, commissioned sales) Must be able to pass background checks 6 months or more Experience with coaching or training others 6 months or more Experience as a Key holder, Assistant Manager, or Store Manager-
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