Restaurant District Manager

3 weeks ago

Salem, United States Hardees - Capstone Restaurant Group Full time

 Restaurant District
Manager



People, Hospitality, Integrity – this is what Capstone Restaurant Group is all about

People are what drives the Capstone Restaurant Group. The Capstone Restaurant Group strives to reach the top of the restaurant and hospitality industry- the “Capstone”. Without good people, we will not succeed. We are always searching for talented Team Members that are interested in growing with us and are excited to provide our guests great hospitality, every visit, every experience. Notice we said, hospitality and not service. Why?? We want something higher and better for our teams and guests that visit us. Integrity, in who we are, and how we operate. We are going to be honest with our team and our guests. We will be fair and consistent with everyone. It is simple – do the right thing.

 We are an equal opportunity employer who takes pride in our diverse workforce. If you thrive in a fast-paced environment, where hard work and success is rewarded, we want to talk to you


To learn more about Capstone Restaurants, go to www.capstonerestaurants.com. To learn more about the Hardee's and Carl’s Jr. Franchise, go to www.hardees.com  or  www.carlsjr.com.


SUMMARY OF POSITION: The District Manager is
accountable for the performance of the Restaurant Management Teams in the
district. The District Manager ensures that each Restaurant Management Team is performing
their job responsibilities and meeting expectations in all areas of their job
descriptions.



ESSENTIAL DUTIES:



·       
Ensures all Team Members in the District are trained, motivated and
empowered to deliver total Guest satisfaction.



·       
Evaluates each restaurant’s QSC standards. Provides regular
feedback and coaching on improvement; conducts periodic inspections of the
restaurant.



·       
Communicates all customer comments and concerns to the appropriate
Restaurant Manager; follows up to ensure they are handled in a timely and
effective way.



·       
Ensures all General Managers and GMITs receive appropriate
orientation, training and development opportunities.



·       
Trains, coaches and provides regular performance feedback (positive
and corrective) to motivate and improve the performance of all Team Members.



·       
Evaluates overall performance of General Managers and GMITs based
on clearly communicated standards and expectations.



·       
Provides appropriate and effective counseling and/or discipline.



·       
Provides effective training and follow-up of new products, programs
and changes.



·       
Actively recruits new General Managers and GMITs; ensures Team
Members are prepared for promotion. Matches the skills and abilities of
management to the needs of the restaurants to maximize results.



·       
Analyzes business performance; initiates appropriate corrective
actions when deviations occur from financial expectations.



·       
Supports company-wide marketing programs; evaluates local
restaurant marketing strategies developed by the Marketing Department.



·       
Ensures that business and personnel practices are within the law
and consistent with company policies and procedures.



·       
Serves as a role model and sets a positive example for the entire
team in all aspects of business and personnel management.



·       
Negotiates vendor contracts for the districts; follows company
approval process for contracts.



·       
Upholds company food safety, food handling and sanitation
requirements, to ensure the health and safety of our Guests and Team Members.



 



PHYSICAL REQUIREMENTS:



·       
Stand for long
periods of time.



·       
Must be a minimum
of 18 years old emancipated minor with documentation.



·       
Work around high
temperatures



·       
Work around others
in close quarters.



·       
Move throughout
the restaurant and observe restaurant operations and Team Member work
performance.



·       
Able to lift up to
50 pounds comfortably.



·       
Work with various
cleaning products.



·       
Perform job at a continuous
high pace, under pressure, while maintaining quality & speed standards.



 



EXPERIENCE:



·       
7-10 years previous restaurant experience required



·       
3-5 years in management positions (preferably multi-unit restaurant
experience including full-service, fast food or convenience)



·       
Financial planning aptitude including planning, budgeting,
scheduling and P & L management



KNOWLEDGE, SKILLS, AND ABILITY:



·       
Valid Driver’s
License



·       
Strong
interpersonal skills.



·       
Ability to work
with others as a team



·       
Ability to meet
performance standards



·       
Ability to take
initiative and solve problems




What more could you ask for?



·       
Competitive salary with
an aggressive bonus plan



·       
Car and Phone
Allowance



·       
Health, Dental, Life,
Disability and Vision Insurance



·       
401k



·       
Tuition Reimbursement



·       
Paid Time Off



·       
Family atmosphere
with a great work/life balance



·       
Opportunity to learn
and grow




Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications with the job.

Capstone Restaurant Group is an equal opportunity employer.


I understand and acknowledge that Capstone Restaurant Group is an independently owned and operated franchisee of Carl’s Jr. Restaurants LLC and Hardee’s Restaurants LLC and, if I am hired Capstone Restaurant Group will be my employer, not Carl’s Jr. Restaurants or Hardee’s Restaurants. Further I understand and acknowledge that Capstone Restaurant Group LLC is not acting as an agent for Carl’s Jr. Restaurants, Hardee’s Restaurants or any of its affiliates.

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