Lead Technician Blood Product Storage and Distribution

5 months ago

Durham, United States American Red Cross Full time

WHY CHOOSE US?


As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.

Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

WHAT YOU NEED TO KNOW:

As a Lead technician, you will be responsible for receiving, processing, packing, and shipping blood products/samples for hospital orders. You will triage the order based on date and time needed, select and carefully pack life-saving blood products with the correct temperature regulating product to ensure safe transport. You will communicate with hospital clients, volunteers, and vendors, and maintain product records to preserve traceability. You will also be expected to provide support, development, and/or leadership guidance to all volunteers, as well as assume operational supervisory responsibilities, as directed. 

 As a Red Cross Team member, you will take care of your team members – show up for every shift and give 100% while you’re there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times.

WHERE YOUR CAREER IS A FORCE FOR GOOD

Key Responsibilities:

Ensure products/samples are suitable for release for distribution, while meeting production goals. Perform good inventory management practices throughout the manufacturing and shipping process, while prioritizing workload to meet production and customer requirements. Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards. Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product May make hospital deliveries as assigned Assume operational supervisory responsibilities when designated by a supervisor. Participate in training of staff. On-call work may be required. 

The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

Standard Schedule : Mon-Fri 2nd shift (3pm-11:30pm)

Pay Information : $ plus shift diff.

WHAT YOU NEED TO SUCCEED:

High School diploma or equivalent Four years’ experience in a regulatory, distribution or manufacturing environment is required; or equivalent combination of education and experience Good computer skills, attention to detail, accurate documentation, and good decision-making skills. Position may require a valid driver’s license

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with 4% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

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