General Manager

3 weeks ago


Virginia Beach, United States Chick-fil-A Full time

At Chick-fil-A, the General Manager role is more than just a job at a Fast Food joint, it’s an opportunity. In addition to working directly for an Independent Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. 

We are seeking a General Manager to be a part of our rewarding team. Applicants must be hard-working, fast-moving, responsible, and quick-thinking. They should also exhibit the ability to go the extra mile and make personal connections with every guest. 

Vision:

● Develop a Business Plan for the year with the Operator and share with Executive Leadership Team

defining all goals and a plan to reach them.

● Meet with Executive Leadership Team Monthly

● Meet with Senior Leadership Team weekly

● Embody and share Chick-fil-A Vision, Values, & Corporate Purpose to your team

People:

● Continuously develop your team

Monthly meetings with Directors &; Coordinators to challenge &; encourage

● Continuously develop yourself;1 book on Leadership or Personal Growth/2 months. Display for team to see in “What I’m Reading" ;1 Podcast Weekly on Leadership or Personal Growth. Display for team in “What I’m listening to”

● Sync up with Training Director on Plans for entire team.

● Hold your team accountable for their responsibilities

● Complete evaluations on all Directors in your team on schedule (30:60:90:90)

● Work with Admin Director to complete and distribute the Weekly Schedule on time (Thursday)

Quality; Customer Experience:

● PLAN your schedule to hit all areas of Operations every day (Kitchen, DT, Front Counter, Dining

Room, Facilities)

● Open & Close the restaurant at least one day a week

● Enforce commitment to EXCELLENCE in ALL THINGS, OWNERSHIP, & TEAMWORK

● Cultivate a Food Safety Culture

● Enforce Cleaning lists; implementation with entire staff

● Review Daily Safe Critical with the Kitchen Director

Sales ; Brand Growth

● Post and reiterate all Sales numbers and goals

● Create a competitive, enthusiastic; positive culture towards reaching sales goals (SPI)

● Work in tandem with Directors on catering; community events to ensure REMARKable experiences

for all guests and clients

● Stay up to date on all roll outs, LTO, promotional items

Financial Return

● Complete End of Month Package with Director of Administration & Operator

● Keep labor under 0% Gap ; food cost under .7% Gap

● Ensure good stewardship of all resources

● Compare sales; costs to previous year and project ; plan for coming months/year

Benefits:

  • 15 days of Paid time off per year
  • Retirement plan + match
  • Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
  • Contribution towards CFA medical insurance plan of choice
  • Break meal discount- Discounts on a variety of goods and services through CFA Home
  • Scholarships and Discounted Tuition Via Corporate Partnerships-Two is better than one. That's why, each year, Chick-fil-A awards two types of scholarships to Crew Members. The Inspiration Scholarships ($25,000) and Leadership Scholarships ($2,500) can be used at any accredited two- or four-year college, university, or technical/vocational school.
  • Referral Program- Get paid to refer your friends and family
  • It’s a Friendly Place to Work-  At Chick-fil-A, we consider our team to be more than just employees. We are a family
  • Closed Sundays- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends
  • Verizon Partnership- We are partnered with Verizon to offer our Crew Members a discount. Contact a Verizon Representative for more details

 Requirements:

  • Must be available between the hours of 6am-5pm Monday-Saturday.
  • Must have 5+ years of High Level Leadership experience, preferably in the food industry
  • Ability to multi-task and remain positive in sometimes stressful working conditions.
  • Able to analyze the factors which drive a profit and loss statement.
  • Ability to lift up to 50lbs and stand for up to 10 hours at a time Valid driver's license.
  • Serv Safe Certified (Preferred)

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.


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