Tang Guide

The Tang Guides program is a program that re-envisions visitor services at the museum. Tang Guides work alongside our students and full-time staff at our Visitor Services Desk, while also functioning as gallery ambassadors and tour guides. Tang Guides are an integral part of our front-line visitor services team, ensuring positive experiences for all patrons.

Responsibilities will include:

• Staffing the museum’s Visitor Services Desk: Tang Guides answer the main museum phone line, check in visitors to the museum, and perform other administrative tasks as assigned

• Serving as roaming docents in the galleries: Tang Guides provide visitors with additional information about the Tang and specific exhibitions as they circulate through the galleries

• Providing security in the exhibitions: Tang Guides maintain the safety of the artwork on display and ensure visitors follow both museum and exhibition requirements

• Offering tours as requested: Tang Guides lead tours of the museum to individuals and groups who request them

• Attending regular training workshops and tours, both in-person and via Zoom

Tang Guides must be available to work evenings and weekends with regularity. There will be paid on-the-job training for this position which includes proper museum protocols/procedures, instruction on how to give tours, and on ways to connect with visitors. Tang Guides will also have opportunities to interact with curators and artists to gain greater insight into Tang exhibitions. A flexible schedule is key: in this position, there will be periods throughout the year with a significant number of workable hours available, and other times with fewer hours.

Minimum requirements:

This position requires a personable, organized, reliable, and task-oriented individual. Knowledge and appreciation of art/art history, especially contemporary art, is helpful. Past customer service or receptionist/front desk experience a plus. This position requires long periods of standing.

Required documents needed to apply:

Pay Rate: $17.20