Health Unit Coordinator

4 weeks ago


Rochester, United States Mayo Clinic Full time

Location:  Domitilla 2D (DO2D), Medical Neurology (General Care)

Patient Care Type:  Innovation unit which provides the highest quality care to patients on the stroke/cerebrovascular, epilepsy, and general neurology services. Our unit is part of the Joint Commission certified stroke center at St. Marys Campus. Within the epilepsy practice, patients undergo continuous video EEG monitoring for seizure disorders. General neurology patients present with a variety of acute or chronic health problems, often with multiple comorbidities to be managed. Complex discharge planning is often required to return these patients to the community. General medical and neurosurgical overflow patients may also be cared for on this unit.

Bed #:  39 (8 of these are specialized for epilepsy monitoring)

The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team. These duties may include monitoring and ordering supplies, promptly answering patient call lights and elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). Communicates effectively via a variety of modalities with patients, visitors, and facility staff and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. Carries out all aspects of the job using good judgment and problem-solving skills, strong interpersonal skills, and assumes responsibility for self-development within the role and participates in continuous improvement activities. Supports the healthcare team by anticipating and responding to team requests and patient needs.



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