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DevOps Support Admin

3 months ago

Jersey City, United States SMBC Group Full time

The anticipated salary range for this role is between $97,000.00 and $156,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The DevOps Support Admin will be responsible for the support, maintenance, and administration of the Banks Source Code Management, CICD and DevOps tools. This role requires the candidate to investigate and resolve technical issues and provide technical support and root cause analysis for these tools, to enhance developer productivity and increase deployment efficiency. The role requires the individuals to work together with internal and external teams across a variety of technologies to fulfil user requirements and project needs.

Role Responsibilities

Support the administration and maintenance of SCM, CI/CD and DevOps Tools. Operational support including installation, upgrades, and monitoring. Work with vendors and internal teams to investigate technical issues and provide solutions.  Address key performance/technical problems and make decisions that enhance tool effectiveness. Provide support for Atlassian cloud collaboration tools, Confluence and Jira. Collaborate with other team members to achieve organizational goals. Show strong organizational skills with the ability to manage priorities and multiple projects. High degree of initiative, sense of urgency and flexibility as requirements can change on a regular basis. Work on an on-call rotation for weekend maintenance or out of hours support as needed.

Qualifications and Skills

Education required, BS Degree in Computer Science or a related discipline. 4+ years’ experience SCM, CI/CD and DevSecOps Tools (cloud or on-prem) 3+ years’ Unix/Linux systems administration and troubleshooting. 3+ years scripting experience such as Bash, Python, Groovy, PowerShell, JavaScript. Hands on experience supporting development teams throughout the SDLC. Experience supporting and administrating Atlassian Jira Cloud would be an advantage. Experience supporting and administrating Open-Source/Application Security scanning tools is a plus. Experience of working in agile teams using Scrum or other agile methodology would be an advantage.