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Patient Service Representative
3 months ago
Full-time, 40 hours/week
Variable day shift with rotating weekends
Onsite
Summary :
The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience.
Responsibilities :
Other information:
Technical Expertise
Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. Experience working in a healthcare environment is preferred. Experience in computerized scheduling system preferred. Knowledge of medical terminology preferred. Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required.Education and Experience
Education: A high school diploma or equivalent is required. Certification: None. Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. Years of experience supervising: None.Full Time
FTE: 1.000000
Status: Onsite