Ticket Seller

Found in: Talent US C2 - 2 weeks ago

Stockton, United States ASM Global Full time

POSITION:            Ticket Seller

DEPARTMENT:  Finance

REPORTS TO:      Box Office Manager

FLSA STATUS:     Non-Exempt

Summary

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Ticket Seller for ASM Global - Stockton. Responsible for – The Ticket Seller is responsible for selling tickets / entry to the general public using Ticketmaster or registers, while also providing general information to guests.

Essential Duties and Responsibilities

  • Selling tickets/entry to the general public from the Adventist Health Arena/Bob Hope Theatre/ or Buckley Cove Ticket Offices
  • Assist guests at the Ticket Office Will-Call window and resolve all issues/problems
  • Assist with restocking of Ticket Office supplies
  • Follow all operational policies and procedures for Ticket Office operations
  • Assist in reception coverage, performing general clerical duties including answering phone calls and providing customer service
  • Other duties as deemed necessary or as directed by a manager

Supervisory Responsibilities    

There are no supervisory responsibilities for this position.

Qualifications

  • Must be enthusiastic and guest services oriented
  • Must be computer literate and able to maintain a guest friendly demeanor at all times
  • Experience cash handling and strong math aptitude required
  • Strong customer service experience, with aptitude to resolve conflicts
  • Proven ability to attend to details
  • Proven job reliability and diligence
  • Must be flexible with working nights, weekends and holidays
  • Bilingual Spanish/English is a plus

Education and/or Experience        

  • High School Degree or GED

Skills and Abilities

  • Customer service experience required

Computer Skills  

  • Knowledge of computerized ticketing desired but not necessary

Other Qualifications 

  • Must have the ability to work at a fast pace while providing a guest friendly demeanor at all times

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Compensation: $17.00 per hour