FT Teller

POSITION SUMMARY

Ideal candidate is seeking long term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Paying and Receiving Teller for retail and commercial businesses, knowledge of a Recycler useful 

Receives and processes multiple transactions with emphasis on accuracy

Sells money orders and official checks

Promotes BancFirst services through cross selling banking products to new and existing clientele, minimum goals and sales incentive will apply

Extraordinary customer service will be required at all times

Consistent execution of policies and procedures

Perform other job related duties or special projects as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

REQUIREMENTS

High School Diploma/GED

Strong customer service skills

Knowledge of teller cash limits, teller machines, and preparation of teller work 

Ability to balance teller cash and maintain acceptable balancing percentages as defined by management 

Maintain Branch cash vault (if applicable) 

Knowledge of consignment items and their issuance

Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines 

Work well individually and with a team while maintaining a positive attitude 

Must demonstrate a business professional image and demeanor 

Outstanding listening and communication skills, both written and verbal 

Work well under stress and deadlines while managing multiple tasks 

Critical thinking skills 

Excellent work ethic 

Ability to work various hours as assigned to meet the needs of the business (open/close branch) 

Able to perform opening and closing duties while maintaining security standards 

Regular and consistent attendance and punctuality is an essential function of the job

PREFERRED SKILLS AND QUALIFICATIONS

Previous teller experience a plus, but will train.

Bilingual (Spanish) a plus

PHYSICAL REQUIREMENTS

Constant use of computer screens

Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear

Intermittently standing, stooping, bending at the waist, walking, kneeling or crouching

Ability to sit and/or stand for long periods of time during the workday 

Long periods of typing and repetitive motion 

Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags) 

Hometown service, statewide strength. BancFirst is committed to investing in the future of Oklahoma communities. BancFirst is a $12 billion bank offering personal and commercial products, trust, insurance, and investment services in fifty-nine Oklahoma communities. Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.

EOE/AA - BancFirst is an Equal Opportunity and Affirmative Action employer.

Diversity…Our differences enhance business performance.