Xfinity Retail Sales Consultant

3 weeks ago

Gurnee, United States Comcast Corporation Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Description

Core Responsibilities

  • Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
  • Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
  • Achieves sales and customer experience goals and objectives.
  • Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
  • Performs operational and administrative tasks.
  • Partners with customer care to resolve customer issues, as appropriate.
  • Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
  • Complies with all company and retail operational policies and procedures.
  • Completes training requirements and actively engage in team huddles and learning.
  • Knows and understands sales compensation plan and its key elements.
  • Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
  • Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.


Salary:

Base Pay: $17.00

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Total Target Compensation (Base Pay plus Targeted Commission): $24.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

  • Sales Consultant

    4 days ago

    Gurnee, Illinois, United States Zales Full time

    Zales **About the Role** As a Sales Associate/Jewelry Consultant at Zales, you will be responsible for delivering exceptional customer experiences. Your primary goal will be to engage customers in conversation to understand their needs and preferences. You will then present merchandise and provide detailed information about the features and benefits of our...

  • Retail Sales Associate

    4 days ago

    Gurnee, Illinois, United States Tailored Brands Inc Full time

    Retail Sales Associate - Part-timeWe invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging.We help people confidently express their true selves so they can be their best.We Have Immediate Openings - Start Right AwayCompetitive hourly...

  • Retail Sales Associate

    6 days ago

    Gurnee, Illinois, United States Tailored Brands Inc Full time

    Retail Sales Associate OpportunityWe're seeking a talented Retail Sales Associate to join our team at Tailored Brands Inc. As a Retail Sales Associate, you will be responsible for delivering exceptional customer experiences and driving sales growth in our retail stores.About the Role:As a Retail Sales Associate, you will be the face of our brand, interacting...

  • Retail Sales Associate

    5 days ago

    Gurnee, Illinois, United States Great Wolf Lodge Full time

    Retail Sales Associate Job DescriptionAt Great Wolf Lodge, we're seeking a highly skilled Retail Sales Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our guests.Key Responsibilities:Communicate effectively with guests to assist...

  • Retail Sales Associate

    3 weeks ago

    Gurnee, Illinois, United States Pearle Vision Full time

    Job SummaryPearle Vision is seeking a highly motivated and customer-focused Sales Associate to join our team in Gurnee and Buffalo Grove, IL. As a Sales Associate, you will play a key role in delivering an exceptional patient experience, fostering patient retention, and promoting outstanding doctor satisfaction.Key ResponsibilitiesDrive profitable store...

  • Retail Sales Associate

    4 weeks ago

    Gurnee, Illinois, United States Adidas AG Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Adidas AG in Gurnee Mills. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a visually appealing store environment, and driving sales growth.Key ResponsibilitiesProvide...

  • Retail Sales Associate

    4 days ago

    Gurnee, Illinois, United States Pearle Vision Full time

    Key Responsibilities:As a Sales Associate at Pearle Vision, you will be responsible for delivering an exceptional patient experience, fostering patient retention, and promoting outstanding doctor satisfaction. Your primary function will be to attract and retain patients by utilizing effective retail sales skills, practicing through role-playing, and...

  • Retail Sales Associate

    5 days ago

    Gurnee, Illinois, United States Verizon Full time

    Unlock Your Potential as a Verizon Retail Sales AssociateAre you passionate about cutting-edge technology and delivering exceptional customer experiences? Do you thrive in a fast-paced sales environment where no two days are the same? As a Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your...

  • Retail Sales Associate

    4 weeks ago

    Gurnee, Illinois, United States 5.11 Tactical Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at 5.11 Tactical. As a Retail Sales Associate, you will be responsible for delivering an exceptional customer experience, maintaining expert knowledge of our products, and driving sales growth.ResponsibilitiesDeliver a superior customer service...

  • Retail Sales Associate

    3 weeks ago

    Gurnee, Illinois, United States Pearle Vision Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Pearle Vision in Gurnee and Buffalo Grove, IL.Key Responsibilities:Deliver exceptional patient experiences by providing personalized service and ensuring a seamless shopping experience.Drive profitable store sales by fostering a retail selling culture...

  • Retail Sales Associate

    4 weeks ago

    Gurnee, United States Floor & Decor Full time

    Floor & Decor - 6100 West Grand Avenue [Sales Associate / Team Member] As a Retail Sales Associate at Floor & Decor, you'll: Acknowledge and greet customers with a positive attitude; Help customers find merchandise on the sales floor; Help customers get the needed items to complete their project; Answer customer questions; Keep the work area clean and safe;...

  • Retail Sales Associate

    4 days ago

    Gurnee, Illinois, United States Burlington Full time

    Job Title: Retail Sales AssociateAre you a people-person with great organizational skills? Do you thrive in a high-energy environment where associates work together to drive results? We're looking for Retail Sales Associates to join our team at Burlington Stores, Inc.Responsibilities:Assist customers in locating merchandise when neededAssist in floor moves,...

  • Retail Sales Associate

    3 weeks ago

    Gurnee, Illinois, United States Verizon Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Verizon. As a key member of our retail team, you will be responsible for providing exceptional customer service, generating sales, and driving business growth.Key ResponsibilitiesGenerate retail sales by utilizing your passion for cutting-edge...

  • Seasonal Retail Sales

    4 weeks ago

    Gurnee, United States Zumiez Full time

    Zumiez - 6170 W Grand Ave - [Retail Associate / Team Member] As a Seasonal Retail Sales Associate at Zumiez you will receive hours during peak times such as Back to School & Holiday to: Provide customer service utilizing Zumiez selling techniques; Organize & present merchandise based on Zumiez merchandise techniques; Provide customer service & prevent loss...

  • Retail Sales Associate

    5 days ago

    Gurnee, Illinois, United States Movado Group Full time

    Job Title: Retail Sales AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at the Gurnee Mills Outlet in Gurnee, IL.Key Responsibilities:Provide exceptional customer service and establish rapport with customers.Achieve or exceed individual sales goals as established by the Store...

  • Retail Sales Associate

    4 days ago

    Gurnee, Illinois, United States Verizon Full time

    Unlock Your Potential with VerizonAt Verizon, we're committed to empowering our employees to reach their full potential. As a Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your sales success within one of our retail stores.What You'll Be Doing...You'll be responsible for generating retail sales by...

  • Retail Sales Associate

    5 days ago

    Gurnee, Illinois, United States NIKE Full time

    Nike Retail Associate Job DescriptionAs a Retail Associate at Nike, you will be responsible for creating a fun and energetic environment for customers. This includes consistently performing to operational and merchandising standards, partnering with teammates on tasks and processes, and ensuring a basic understanding of footwear, apparel, and accessories.Key...

  • Retail Sales Store Associate

    5 days ago

    Gurnee, Illinois, United States adidas Full time

    Join the adidas Team as a Retail Sales Store AssociateAt adidas, we're passionate about creating a culture that fosters creativity, confidence, and collaboration. As a Retail Sales Store Associate, you'll play a key role in delivering exceptional customer experiences and driving sales growth in our Gurnee Mills store.Key Responsibilities:Provide outstanding...

  • Seasonal Retail Sales Associate

    5 days ago

    Gurnee, Illinois, United States Zumiez Full time

    Job Title: Seasonal Retail SalesAs a Seasonal Retail Sales Associate at Zumiez, you will receive hours during peak times to:Key Responsibilities:Provide exceptional customer service utilizing Zumiez selling techniquesOrganize and present merchandise based on Zumiez merchandise techniquesPrevent loss through awareness of your assigned sectionZumiez is an...

  • Retail Sales Associate

    4 days ago

    Gurnee, Illinois, United States Floor & Decor Full time

    Role SummaryFloor & Decor is seeking a Retail Sales Associate to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesAcknowledge and greet customers with a positive attitudeHelp customers find merchandise on...