PT Customer Service Leader

5 months ago

Winthrop, United States Hannaford Full time
Address: USA-ME-Winthrop-399 Main Street
Store Code: Store 08289 Customer Service (7244862)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Observe security standards by staying alert and being aware of customers’ actions and behavior. Report to manager or security any abnormal behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently, perform cashier and/or bagging functions
• Frequently, perform service desk/kiosk and if trained, bookkeeper functions
• Perform all other duties as assigned.

QUALIFICATIONS

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
• Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
• Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

• Perform repetitive hand and arm motions while standing/walking the majority of the shift.
• Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
• Push or pull up to 75 pounds on occasion.
• Work in and out of inclement weather when necessary.
• Gather up to five shopping carts and push them to designated areas.
• Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
• Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

• Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
• Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
• Handle cash pickups and change orders as requested and log as required.
• Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
• Provide customers and associates with hassle-free refunds while applying all applicable guarantees
• Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
• Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $ - $ Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 385302_external_USA-ME-Winthrop_6262024Collapse job description

  • PT Customer Service Leader

    3 weeks ago

    Winthrop, United States Hannaford Supermarkets Full time

    Address: USA-ME-Winthrop-399 Main Street Store Code: Store 08289 Front End (5151695) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local...

  • Customer Service Leader

    3 weeks ago

    Winthrop, Maine, United States Hannaford Supermarkets Full time

    Job SummaryHannaford Supermarkets is seeking a skilled Customer Service Leader to oversee the front-end and service desk operations in our stores. As a key member of our team, you will be responsible for ensuring exceptional customer service, maintaining a clean and safe store environment, and supervising the performance of front-end and service desk...

  • Customer Service Leader

    1 week ago

    Winthrop, Massachusetts, United States Hannaford Full time

    Career Opportunity at HannafordHannaford, a leading supermarket chain in the United States, is seeking a Customer Service Leader to join our team in Winthrop, Maine. As a Customer Service Leader, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and safe store...

  • Customer Service Supervisor

    4 weeks ago

    Winthrop, United States Performance Foodservice Full time

    Job Description:We Deliver the Goods:Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much moreGrowth opportunities performing essential work to support America’s food distribution systemSafe and inclusive working environment, including...

  • Customer Service Representative

    4 weeks ago

    Winthrop, Massachusetts, United States Performance Foodservice Full time

    Job Summary:We are seeking a highly skilled Customer Service Associate to join our team at Performance Foodservice. As a key member of our sales support team, you will be the first point of contact for customers with questions about their orders, products, or our company. Your excellent communication skills, customer-centric attitude, and proficiency in MS...

  • Customer Service Representative

    4 weeks ago

    Winthrop, United States Patterson Company LLC Full time

    Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...

  • Customer Service Representative

    1 month ago

    Winthrop, United States Patterson Full time

    Patterson isn't just a place to work, it's a partner that cares about your success.One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to...

  • Pt - Outpatient - Winthrop, Ma

    4 weeks ago

    Winthrop, United States Aureus Group Full time

    Physical Therapist needed for outpatient hospital setting in Winthrop, MA! 13 weeks Schedule: AM - 8hrs: 40hr Days M-F - Monday/Wednesday: 10:30am-7:00pm Tuesday/Thursday/Friday: 8:00am-4:30pm. No weekends No major holidays. Required experience: 1 year minimum of physical therapy in an outpatient/clinic care setting. Excellent patient handling skills and...

  • Customer Service Team Lead

    4 weeks ago

    Winthrop, Massachusetts, United States Performance Foodservice Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at Performance Foodservice. As a key member of our customer service department, you will be responsible for supervising a team of customer service representatives, ensuring that our customers receive exceptional service and support.Key ResponsibilitiesSupervise and train...

  • Pt - Outpatient Hospital - Winthrop, Ma

    2 months ago

    Winthrop, United States Aureus Group Full time

    Physical Therapist needed for outpatient clinic setting in Winthrop, MA SHIFT: 40hr Days M-F - Monday/Wednesday: 10:30am-7:00pm Tuesday/Thursday/Friday: 8:00am-4:30pm. No weekends No major holidays. Required experience: 1 years of physical therapy in an outpatient/clinic care setting. Excellent patient handling skills and transfer techniques interpersonal...

  • Travel Physical Therapist

    3 days ago

    Winthrop, United States Cynet Health Full time

    **Job Title:** Physical Therapist**Job Specialty:** Outpatient**Job Duration:** 13 weeks**Shift:** 8 hours, Days, Monday-Friday - Monday/Wednesday: 10:30 am - 7:00 pm - Tuesday/Thursday/Friday: 8:00 am - 4:30 pm - No weekends, No major holidays**Guaranteed Hours:** 40 per week**Experience:** 1+ years of physical therapy experience in an outpatient/clinic...

  • Travel Physical Therapist

    4 days ago

    winthrop, United States Cynet Health Full time

    **Job Title:** Physical Therapist **Job Specialty:** Outpatient **Job Duration:** 13 weeks **Shift:** 8 hours, Days, Monday-Friday - Monday/Wednesday: 10:30 am - 7:00 pm - Tuesday/Thursday/Friday: 8:00 am - 4:30 pm - No weekends, No major holidays **Guaranteed Hours:** 40 per week **Experience:** 1+ years of physical therapy experience in an...

  • Travel Physical Therapist

    3 weeks ago

    Winthrop, United States Cynet Health Full time

    **Job Title:** Physical Therapist**Job Specialty:** Outpatient**Job Duration:** 13 weeks**Shift:** 8 hours, Days, Monday-Friday - Monday/Wednesday: 10:30 am - 7:00 pm - Tuesday/Thursday/Friday: 8:00 am - 4:30 pm - No weekends, No major holidays**Guaranteed Hours:** 40 per week**Experience:** 1+ years of physical therapy experience in an outpatient/clinic...

  • Travel Physical Therapist

    1 month ago

    Winthrop, United States Cynet Health Full time

    **Job Title:** Physical Therapist**Job Specialty:** Outpatient**Job Duration:** 13 weeks**Shift:** Day Shift - Monday/Wednesday: 10:30am-7:00pm, Tuesday/Thursday/Friday: 8:00am-4:30pm**Guaranteed Hours:** 40 hours per week**Experience:** 1+ years of physical therapy experience in an outpatient or clinic care setting**License:** MA PT...

  • Pt - Outpatient Hospital - Winthrop, Ma

    7 days ago

    Winthrop, United States Aureus Group Full time

    Physical Therapist needed for outpatient clinic setting in Winthrop, MA SHIFT: 40hr Days M-F - Monday/Wednesday: 10:30am-7:00pm Tuesday/Thursday/Friday: 8:00am-4:30pm. No weekends No major holidays. Required experience: 1 years of physical therapy in an outpatient/clinic care setting. Excellent patient handling skills and transfer techniques interpersonal...

  • Customer Service Representative

    4 weeks ago

    Winthrop Harbor, Illinois, United States Tracy's Cafe Full time

    Job OverviewWe're seeking a motivated and personable individual to join our team as a Customer Service Representative at Tracy's Cafe.As a key member of our team, you'll be responsible for providing exceptional customer service, maintaining a clean store environment, and upholding the standards of our brand.Key responsibilities include:Providing friendly and...

  • Customer Service Call Center

    4 weeks ago

    Winthrop, ME, United States Performance Foodservice Full time

    Job Description: Position is  in-office located in Augusta, Maine. Schedule: Sunday 10a-5p Monday - Thursday 8a-5p $17.50-$19.00 dependent on experience We are looking for someone with demonstrable customer centric attitude and professional demeanor.  Must be proficient in MS Office suite – Outlook, Word & especially Excel in a SharePoint...

  • PT Sales Associate Cashier

    1 month ago

    Winthrop, United States Hannaford Supermarkets Full time

    Hannaford - USA-ME-Winthrop-399 Main Street [Sales Associate / Team Member] As a Sales Associate at Hannaford, you'll: Provide quality customer service within the Center Store (Grocery) Department; Be responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent customer...

  • PT Center Store Associate

    2 months ago

    Winthrop, United States Hannaford Supermarkets Full time

    Hannaford - USA-ME-Winthrop-399 Main Street [Retail Clerk / Team Member] As a Center Store Associate at Hannaford, you'll: Provide quality customer service within the Center Store (Grocery) Department; Be responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent customer...

  • PT Sales Associate Cashier

    2 months ago

    Winthrop, United States Hannaford Supermarkets Full time

    Address: USA-ME-Winthrop-399 Main Street Store Code: Store 08289 Customer Service (7244862) Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only...