Practice Manager
4 weeks ago
Job Description
Practice Manager Position-Indian Land Primary Care and Bridgemill Specialty and Internal Medicine location
Job Summary: The Clinic Manager provides management of a physician practice office(s).
Work with physicians to provide information relative to the physician practice’s financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials. Assist providers with maintaining required licensure and credentialing in partnership with credentialing department. Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc.) Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co-pays, referrals, overall key clinic metrics). Identify opportunities for improvement within sites and works towards resolution within designated time frames. Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely. Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items which require improvement. Transition policies and procedures with any operational changes or initiatives. Lead new initiatives and implementation as directed by leadership as new programs arise. Manage employees and keep track of employees’ time, schedule and performance. Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office. Manage Occupational Health services at these locations as necessary. Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events. Transition of practices to new medical office space with growth as needed. Act as a liaison to the hospitals. Prepare all bills for each site to process through AR department. Provide lead support for patient engagement and service recovery. May cover other clinic sites temporarily as needed. Other duties as assigned.Office Hours 8:00am-5:00PM M-F
Primary Location- Indian Land
Job Duties: Supervision of support staff/supply management/Policy and Procedure implementation and management/vendor relations/scheduling and payroll/evaluation and feedback/service recovery/customer service.
Preferred Experience & Additional Skills: Practice Management, basic computer skills including Microsoft Office suite, Power Point, customer service, problem solving and conflict resolution, high level of emotional intelligence, multi-tasking ability, operations finances, must be a people person.
Education: Bachelor's Degree or Equivalent
Work Experience: 7 years progressive work experience and 2 years management experience. Experience in leading teams, and coaching/motivating staff. Previous supervisory and office management experience required. Knowledge of financial systems and analysis, computer systems, and applications. Effective verbal and written communication skills. Strong decision making and organizational skills. Proficient in Microsoft Office with emphasis on Excel and pivot tables. Experience with practice management software preferred. Experience with development and review of Profit & Loss statements, and the budgetary process preferred. Proven track record in customer satisfaction and employee satisfaction. Must be able to work independently under the direction of their supervisor. This person will provide direct supervision of medical office staff and manage vendors providing services to building. This person will report to Regional Director.
Required Licensure, Certifications, Registrations:
Patient Access Certification preferred
Additional Job Description
Benefits:
Health, dental, vision, and life insurance Employer Sponsored Retirement Plan Paid time off and extended sick leave Paid Parental Leave Disability insurance plan options Continuous professional and clinical training Competitive pay Annual Merit Increase Wellbeing resources Tuition Reimbursement Employee perks and discounts Employee referral program Flexible schedule options Certification incentive programPhysical Requirements:
Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) *(Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions) *
If you like working with energetic enthusiastic individuals, you will enjoy your career with us
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program
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