General Manager

6 months ago

Kinston, United States Little Caesars Full time

This is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Campbell Oil Company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This does not constitute a contract for employment and may be changed at the discretion of Campbell Oil Company with or without notice.


The General Manager (GM) has overall responsibility for managing daily operations of a single store, ensuring delivery on the Customer Promise, and ensuring desired store outcomes (increased sales, profitability, and employee retention). The GM mobilizes the store management team to oversee financial controls, operations, people development, customer service and LCE compliance within the store across all shifts. A GM should be able to work long and/or irregular hours, including extra shifts, as needed for the proper functioning of the store. 


PRINCIPAL RESPONSIBILITIES AND KEY ACTIVITIES: 


1.We Love What We Do: Directs efficient and accurate preparation of products for prompt customer delivery within the established 30 seconds or less guidelines.

  • Provides production direction to crew in a clear, concise, and positive way and coaches others to lead operations (Leads People and Influences Others)
  • Sets an example for crew by working hard to implement shift SSP (Gets Results)
  • Identifies and resolves bottlenecks in operations to improve our customer service promise 30 seconds or less (Solves Problems)
  • Gets the right people involved to prevent and resolve store equipment problems (Solves Problems)
  • Monitors LCE operational programs, processes, and metrics to identify store issues: Involves management team in resolving operational challenges (Shows Drive/Leads People/Solves Problems)
  • Demonstrate patience and a positive attitude with management team and crew members while delegating tasks and giving production instructions (Influences Others)


2.We Live the HNR Promise: Motivates and directs crew members, Assistant Managers to do what it takes to exceed customer expectations with fast and friendly service in clean surroundings.

  • Makes a professional impression on customers and crew through positive and friendly attitude and proactive interaction to seek feedback on customer experience (Influences Others/Shows Drive)
  • Works with crew to act on customer feedback and resolves customer complaints using remedy process in a timely, friendly, and professional manner.
  • Directs crew to take pride in the details of delivering our Customer Promise and Brand Delivery Standards (Gets Results)
  • Assists District Manager in identifying and implementing local strategies to market the store and promote store involvement in the community.


3.We Win as A Team: Supervises and trains crew members, Assistant Managers on crew stations, LCE products, processes and policies and assists General Manager with recruiting, selecting, and retaining effective crew talent.

  • Delegates work to crew members in a way that encourages them to work together during shift to ensure store operates to LCE standards (Leads People)
  • Coaches crew members on crew stations and making them feel their contributions are valuable (Leads People)
  • Sets challenging goals for self and crew; provides timely performance feedback and ensures accountability (Shows Drive/Leads people)
  • Coaches others on management team with knowledge of employment laws and policies and welcomes new responsibilities in building crew talent (Learns Quickly/Plays Many Roles)
  • Assists with developing and implementing strategies to identify/hire/promote/orientate effective crew talent (Gets Results)
  • Helps store management identify effective crew members who are at-risk-of-departing and takes appropriate action for retention (Influences Others)


4.We Act Like Owners: Assumes full responsibility for the store profit and loss management by implementing market strategies; following all cash control policies and procedures, maintaining inventory, managing labor, and applying financial reporting to enhance store results.

  • Coaches team to effectively increase sales; upselling, focus on traffic/volume/tickets.
  • Optimizes profit and loss by ensuring proper scheduling and positioning of crew.
  • Seeks best practices from peers to optimize financial controls.
  • Removes performance barriers.


5.Restaurants Compliance: Ensuring compliance with government regulations, food safety, LCE security policy, operations and LCE policies and procedures relating to all activities across all shifts.

  • Supervises crew members to maintain LCE store and equipment cleanliness and sanitation standards (Gets Results)
  • Takes initiative to immediately act on violations of safety, sanitation, or security policies by reporting violations to District Manager
  • Motivates and educates crew members and other management to comply with loss control procedures and to maintain and safe and secure environment for employees and customers (Leads People)
  • Shows the District Manager that he/she can be relied upon to maintain compliance.
  • Participates in identifying compliance issues across shifts and corrects (Solves Problems)


CRITICAL RELATIONSHIPS:

  • Reports to District Manager
  • May be coached by Director of Operations
  • Supervises management and crew team members.


POTENTIAL CAREER PATH:

  • Assists with new store openings, help with smooth store acquisitions.
  • Certified Training Store.
  • District Manager.


Our Mission:

To deliver exceptional experiences... by providing high quality products and services to our customers and delivering long-term value to our associates and shareholders.

Our Vision:

We will leave people better than we found them... We will improve the lives of those around us by building enduring relationships on a foundation of family values.

Our Core Values:

RESPECT: We will treat others as we want to be treated. We will be professional, empathetic, and value the personal needs of others. We will demonstrate these through our words and actions.

INTEGRITY: We will build trust in all that we do. We will always be open and honest with all communication while holding ourselves to a high moral standard.

TEAMWORK: We will communicate and collaborate to succeed. We will work together to achieve our successes and promote an environment where individuals have an opportunity to grow.

COMMITMENT: We will have a passion for exceeding expectations. We will be accountable and challenge ourselves to continuously improve in all aspects of the business.

CARING: We will care for our Team Members, Customers, and Communities by being kind, showing grace, valuing each other, supporting our communities, and serving God by serving others.

Must be 18 years of age. * High school diploma or equivalent * Demonstration of leadership skills * English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension * Proficient math skills * The position will be required to lift and carry merchandise items weighing up to approximately 50 pounds and climb a ladder to reach supplies stored in overhead areas as well as to inspect for cleanliness. * Must have the ability to regularly stand/walk

  • General Manager

    3 weeks ago

    Kinston, United States McDonald's Full time

    Competitive Wages Bonus Program Paid Vacation Paid Health Insurance Paid Dental Plan Paid Vision Plan Free Meals On Demand Pay - Get Paid When You Need it!! $3000 Tuition Reimbursement for College Earn your High School Diploma for free Discounts through McPerks This job posting is for a position in a restaurant owned and operated by an independent...

  • Restaurant Operations Manager

    4 weeks ago

    Kinston, North Carolina, United States Carrols Corporation Full time

    Restaurant General ManagerAbout UsCarrols Corporation is a leading restaurant company in the U.S., headquartered in Syracuse, New York. With over 800 BURGER KING restaurants under its belt, the company is committed to growth and excellence. Its operations span 17 states, employing over 22,000 people.Our success is built on a strong team culture, where every...

  • Assistant Manager

    2 weeks ago

    Kinston, United States Little Caesars Full time

    Description The Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their jobs responsibilities, so the restaurant achieves customer satisfaction and profitability during their shift. PERFORMANCE RESULTS Serves customers correct, complete orders within service time goals, according to the Customer Service...

  • Senior Financial Manager

    4 weeks ago

    Kinston, North Carolina, United States Draken International Full time

    Job SummaryThe Vice President of Finance and Accounting will play a critical role in developing and implementing fiscal management and reporting strategies across Draken US. This position is a critical business partner to the US President and General Manager, providing day-to-day support for the leadership team.Key ResponsibilitiesManages a wide variety of...

  • Office Manager

    3 days ago

    Kinston, United States Baptist Children's Homes of North Carolina Full time

    Turn your calling into a career at Baptist Children's Homes of NC! OUR MISSION: Sharing hope... changing lives. OUR VISION: To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence. FOUNDED: November 11, 1885 by John Mills in Thomasville, North Carolina. WHERE WE SERVE: We serve all...

  • Office Manager

    4 days ago

    Kinston, United States Baptist Children's Homes of North Carolina Full time

    Turn your calling into a career at Baptist Children's Homes of NC! OUR MISSION: Sharing hope... changing lives. OUR VISION: To provide the highest quality of Christian services to children, adults, and families in a caring culture of measurable excellence. FOUNDED: November 11, 1885 by John Mills in Thomasville, North Carolina. WHERE WE SERVE: We serve all...

  • Branch Manager Position

    4 weeks ago

    Kinston, North Carolina, United States Self-Help Full time

    Branch Manager OpportunityWe are seeking a highly skilled Branch Manager to lead our Kinston, North Carolina team. As a key member of our organization, you will be responsible for leading branch outreach and business development efforts, as well as assisting and coaching other branch staff to contribute effectively.Key Responsibilities:Achieve branch goals,...

  • Senior Financial Manager

    4 weeks ago

    Kinston, North Carolina, United States Draken International Full time

    Job SummaryWe are seeking a highly skilled Vice President of Finance to join our team at Draken International. As a key member of our leadership team, you will be responsible for developing and implementing fiscal management and reporting strategies across our organization.Key ResponsibilitiesManage a wide variety of accounting and financial operations,...

  • EHS Manager

    2 months ago

    Kinston, United States Smithfield Foods Full time

    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub. A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We're looking for motivated people who want to join our team and grow lasting...

  • Residential Case Manager Position

    4 weeks ago

    Kinston, North Carolina, United States Baptist Children's Homes of North Carolina Full time

    Job Title: Residential Case Manager ILocation: Kinston, NCJob Summary:The Residential Case Manager I is a critical role in the Baptist Children's Homes of North Carolina team, responsible for providing exceptional care and support to children and families. As a Case Manager, you will work closely with the cottage team to ensure the highest quality of...

  • Branch Manager

    4 weeks ago

    Kinston, North Carolina, United States Self-Help Full time

    About the Role:We are seeking a Branch Manager to lead our Kinston, North Carolina team. As a key member of our organization, you will be responsible for leading branch outreach and business development efforts, achieving branch goals, and ensuring adherence to operating policies and procedures.Key Responsibilities:Lead branch outreach and business...

  • Retail Sales Manager

    3 weeks ago

    Kinston, United States Harbor Freight Tools Full time

    155770BRPosting Title:Retail Sales ManagerJob Description: Our Assistant manager (full-time) is a valued member of a high performing team who is empowered & equipped to do their job. You will know why your work matters and be able to take pride in what you do! This role is perfect for you if you have recent leadership experience and are passionate about...

  • Senior Financial Director

    4 weeks ago

    Kinston, North Carolina, United States Draken International Full time

    Job SummaryThe Vice President of Finance plays a critical role in developing and implementing fiscal management and reporting strategies across Draken US. Reporting to the Chief Financial Officer, this position is a key business partner to the US President and General Manager, providing day-to-day support for the leadership team.Key ResponsibilitiesManages a...

  • Aircraft Maintenance Director

    1 month ago

    Kinston, North Carolina, United States Mountain Air Cargo Full time

    Job Title: General Manager of Aviation MaintenanceJob Summary:We are seeking a highly experienced and skilled General Manager of Aviation Maintenance to join our team at Mountain Air Cargo, Inc. As a key member of our leadership team, you will be responsible for overseeing the maintenance operations of our aircraft, ensuring compliance with regulatory...

  • Project Director

    4 weeks ago

    Kinston, North Carolina, United States Michael Page Full time

    Project Manager - Southeast Construction ManagerMichael Page is seeking an experienced and dynamic Project Manager to oversee and manage construction projects from inception to completion. The ideal candidate will ensure projects are completed on time, within budget, and to the highest quality standards.About the RoleThe Project Manager - Southeast...

  • Administrative Support Specialist

    1 month ago

    Kinston, North Carolina, United States Kinston Community Health Center Full time

    Job DescriptionAt Kinston Community Health Center, we are seeking a highly skilled and organized Administrative Support Specialist to provide exceptional support to our executive team. The ideal candidate will have a proven track record of managing complex schedules, coordinating meetings, and handling confidential information with discretion. Key...

  • People Development Specialist

    4 weeks ago

    Kinston, North Carolina, United States Electrolux Home Products, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced People Development Specialist to join our team at Electrolux Home Products, Inc.Key ResponsibilitiesDeploy the midterm aspects of the People Plan, as aligned with HR StrategyProvide comprehensive generalist HR service to managers and employeesAssist in the development and implementation of change...

  • Associate Veterinarian

    6 months ago

    Kinston, United States Riverbank Animal Hospital Full time

    Job DescriptionJob DescriptionFull-time associate veterinarian wanted for a multi-doctor practice in Eastern North Carolina, with an easy commute to the beach or Research Triangle! We are a walk-in based practice, allowing for a high medical and surgical caseload. Our staff offers cutting-edge veterinary medical care to companion animals in our facility...

  • Continuous Improvement Specialist

    6 months ago

    Kinston, United States MasterBrand Cabinets LLC Full time

    Company Description Job Description JOB DESCRIPTION As the Continuous Improvement Specialist, you will be responsible for leading and participation in all Kaizen Event within the Kinston Facility. The selected CI Specialist will conduct Kaizen training for events, participate in events and provide follow-up support for past events on down...

  • Administrative Business Support

    3 weeks ago

    Kinston, United States West Pharmaceutical Services Full time

    Administrative Business Support Requisition ID: 66989 Date: Oct 31, 2024 Location: Kinston, North Carolina, US Department: General Management Description: At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West...