Patient Svc Representative

3 weeks ago

Jackson, United States Mercy Full time

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”


Overview:

Job Description

  • Greets patients and verifies their identity in a prompt, courteous and professional manner.
  • Performs general clerical duties: answers phones, Epic chart creation, processes mail as appropriate. Performs scanning, manages RightFax, makes copies.
  • Performs all necessary check-in, check-out, and appointment scheduling activities.
  • Balances and closes own cash drawer daily and keeps an accurate count of cash drawer amounts.
  • Demonstrates appropriate knowledge and general maintenance of clinic's equipment. This may include but not be limited to computer, scanner, credit card machine, copier/fax machine, calculator, and postage or fax machine.
  • Reviews departmental communications in a timely manner, participates in meetings and suggests improvements in work.
  • Supports and implements new changes in EPIC or workflows.
  • Provides for a safe and clean environment in reception area and waiting room following Infection Control Guidelines.
  • Adheres to Mercy safety regulations. Follows policy for completion of incident reports.
  • Follows confidentiality policy/procedure.
  • Maintains EHR and chart accuracy.
  • Other duties as assigned.

Additional Job Description

Minimum Qualifications

Education: High school diploma or equivalent.

Skills, Knowledge and Abilities:

  • Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
  • Proficiency in basic computer skills, including data entry and word processing.
  • Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
  • Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
  • Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
  • Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
  • Attend and complete Clinic Core Front Desk Training post-hire.

Physical Requirements:

  • Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
  • Position requires standing and walking during each shift.
  • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Preferred Qualifications

Experience: One year of applicable medical office experience.

.

We Offer Great Benefits:


Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period

We're bringing to life a healing ministry through compassionate care.


At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.


What Makes You a Good Match for Mercy?


Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

  • Patient Svc Representative

    3 weeks ago

    Jackson, Mississippi, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Svc Representative

    7 days ago

    Jackson, United States Mercy Full time

    We're a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Svc Representative

    5 days ago

    Jackson, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Svc Representative

    3 weeks ago

    Jackson, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...

  • Patient Access Representative I

    7 days ago

    Jackson, United States West Tennessee Healthcare Full time

    Category: Admin Support City: Jackson State: Tennessee Shift: Job Description Summary: Applicants can be considered for any Status (Full Time or Part Time), Shift (Days, Evenings, Nights, Weekends), and location (Jackson General, Jackson General Emergency Department, Imaging Center, and North Hospital). This position is responsible for completing the...

  • Patient Access Representative I

    3 weeks ago

    Jackson, United States West Tennessee Healthcare Full time

    Job Description Summary :Applicants can be considered for any Status (Full Time or Part Time), Shift (Days, Evenings, Nights, Weekends), and location (Jackson General, Jackson General Emergency Department, Imaging Center, and North Hospital). This position is responsible for completing the financial clearance process within Patient Access Services and...

  • Patient Access Representative 1

    2 weeks ago

    Jackson, United States Franciscan Missionaries of Our Lady Health System Full time

    Job Description The Patient Access Representative 1 (PAR1) is responsible for accurately registering inpatients, outpatients, and/or ER patients in the EMR, including validating patient information, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, authorization for services, and balancing of...

  • Client Service Representative

    1 month ago

    Jackson, United States Coronis Health Full time

    Job DescriptionJob DescriptionJob title Client Service RepresentativeReports to Client ManagerClassification Hourly, Non-ExemptSalary: $14.00 to $16.00* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise. Job purposeThe Client Service...

  • Client Service Representative

    4 weeks ago

    Jackson, United States Coronis Health Full time

    Job DescriptionJob DescriptionJob title: Client Service RepresentativeReports to Client ManagerClassification Hourly: Non-ExemptSalary: $14.00 - $16.00* Starting pay varies based on location and experience, in compliance with specific state wage regulations. Competitive rates tailored to your geography and expertise.Job purposeThe Client Service...

  • Environmental Svcs Tech

    1 day ago

    Lake Jackson, United States Catholic Health Initiatives Full time

    **Overview** St. Lukes HealthBrazosport Hospital is located on a beautiful 25-acre campus in Lake Jackson Texas. Offering state-of-the-art diagnostic and comprehensive treatment services our hospital is home to a 154-bed patient tower level III trauma center advanced cardiac care center and full-service multidisciplinary cancer center. Our team consists of...

  • Environmental Svcs Tech

    1 day ago

    Lake Jackson, United States Chi Full time

    Overview St. Luke's Health-Brazosport Hospital is located on a beautiful 25-acre campus in Lake Jackson Texas. Offering state-of-the-art diagnostic and comprehensive treatment services our hospital is home to a 154-bed patient tower level III trauma center advanced cardiac care center and full-service multidisciplinary cancer center. Our team consists of...

  • Clinic Service Representative

    4 days ago

    Jackson, United States The Henry Ford Health System Full time

    Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation Service, Patient, Outpatient, Clinic, Representative, Retail, Healthcare

  • Customer Service Representative

    1 day ago

    Jackson, United States Quipt Home Medical Full time

    Job DescriptionJob DescriptionDescription:Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us.Position: Customer Service RepresentativePosition Reports To: Branch Manager/CSR DirectorPosition...

  • Representative-Admissions - JS Admissions

    1 day ago

    Jackson, United States Baptist Memorial Full time

    Summary Obtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liablity. Performs other duties as assigned. Responsibilities + Registers patients accurately, efficiently and professionally to ensure data base...

  • Representative-Admissions - CC Admissions BMH Carroll County

    1 day ago

    Jackson, United States Baptist Memorial Full time

    Summary Obtains accurate demographic, financial and clinical information and enters into the computer system to create the medical and financial record. Applies financial guidelines to determine/collect patient liablity. Performs other duties as assigned.Responsibilities + Registers patients accurately, efficiently and professionally to ensure data base...

  • Clinic Service Representative

    2 weeks ago

    Jackson, United States Henry Ford Health System Full time

    Interested in learning more? Schedule an appointment to connect with the recruitment team directly. Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and...

  • PATIENT ACCESS REPRESENTATIVE

    1 week ago

    Jackson, OH 45640, USA, United States Adena Health System Full time

    Summary: Schedules appointments, registers patients, verifies insurance, and provides customer service.Responsibilities:* Gather patient information (demographics, insurance, etc.)* Verify insurance coverage and refer to financial assistance if needed.* Process documents and obtain signatures.* Schedule appointments based on doctor's orders, patient needs,...

  • Cataract Surgeon

    1 month ago

    Jackson, United States Midwest Vision Partners Full time

    Midwest Vision Partners is currently actively seeking an Anterior Segment Ophthalmologist to join our world-renowned team at Specialty Eye Institute. This position is available to start immediately. A successful applicant should be motivated to embrace the unique opportunity to be busy immediately. This is a high-volume practice with access to a nearby...

  • Diabetes Educator

    6 days ago

    Jackson, United States Franciscan Missionaries of Our Lady Health System Full time

    Job DescriptionThe Diabetes Nurse Educator provides diabetes expertise to medical and clinical staff, patients and families. They assess the clinical status of referred patients, consult with hospital and physician office personnel in coordinating a plan of care and providing self-management education. Relies on experience and judgment to accomplish...

  • Nursing Director

    7 days ago

    Jackson, United States West Tennessee Healthcare Full time

    Category: RN Professional City: Jackson State: Tennessee Shift: 10 - Day (United States of America) Job Description Summary: Responsible for operational management of assigned unit, supervision of assigned unit personnel, and utilization of the nursing process and age-specific criteria in delivery of patient care. Conducts ongoing patient care evaluations....