Peer Specialist, Bronx HOPE

2 weeks ago


The Bronx, United States Center for Justice Innovation Full time

THE OPPORTUNITY


Operating within the centralized criminal courthouse, Bronx Community Solutions provides meaningful early diversion, pre-plea and post-conviction sentencing options to participants, in lieu of traditional outcomes. By participating in one of Bronx Community Solutions programs, participants are connected to an array of onsite staff, including social workers, case managers, and group facilitators, with the goal of addressing underlying social service needs and connecting participants to an array of community-based organizations, using the arrest as a window of opportunity to change the direction of an individual’s life and avoid unnecessary incarceration.

Bronx Community Solutions is seeking a Peer Specialist to provide extensive outreach to program participants and treatment services providers to help coordinate communication and mandated reporting. Reporting to the Bronx HOPE Senior team, the Peer Specialist will work as a community-based peer outreach coach to inform and offer individuals about Bronx HOPE, provide and train how to use Narcan, coordinate the treatment referral process and initial assessment to ensure timely and responsive participant engagement and outcomes.

Responsibilities include but are not limited to: 

Respond to precinct- level arrest to meet with potential participants at Bronx Precincts; Assess individuals who are arrested for control substance and motivate client to seek treatment, harm reduction, and/or recovery support assistance and collaborate on the development of an initial participant action plan, including a thorough review of substance use-related issues; Coordinate and facilitate individual education that is responsive to the specific interests and needs of the individual, which may include a focus on treatment, harm reduction, and/or relapse prevention; Contact and coordinate with Bronx DA and BCS (telephone referral service) to facilitate entry into Harm Reduction or substance abuse treatment based on level of care determination; Coordinate referrals and follow up, as needed; Provide crisis intervention and support to program participants as needed; Know how to properly administer, train and educate the community about on how to use Narcan, fentanyl strips and Xylazine strips; Work with a diverse population in a mutually respectful manner, using a strengths-based approach; Manage and collaborate with appropriate staff to ensure appropriate level of support is provided in efficient manner; Adhere to policies and procedures for each service offered by program; Accurately and efficiently document every client interaction; Provide crisis intervention and support when needed;  Ability to participate in community outreach including in person outreach to contact individuals who are referred to the HOPE program; Operate company vehicle in the community for community outreach and park in front of precincts for immediate client engagement and drive participants to referred services when needed; Help with loading and replenishment of materials needed in the vehicle; Complete pre- and post-trip safety and operations checklists and documentation needed within the shift; Attend all team meetings, supervision, trainings and perform other administrative duties as needed; and  Other appropriate duties as may be assigned. 

Requirements:

Ability to motivate clients in a courteous, empathic and professional manner; Use lived experience and be comfortable serving as a role model of personal recovery to connect with members and support them in their goals; Capacity to facilitate group using the harm reduction framework, recovery and overdose prevention; ​​​​​​​Know how to properly administer and train others to administer Narcan;  Active listening skills to establish working alliance with clients, staff and stakeholders;  Superior communication skills to convey information clearly, accurately, and completely; Aptitude to maintain professional demeanor when handling difficult contacts; Efficiency with balancing pace and flow of conversation and call time; and Strong work ethic, particularly in a team setting.

Qualifications: The ideal candidate will have:

A high school diploma as well as at least 2 years of relevant experience; Must have experience with integrated substance abuse assessment and treatment, motivational interviewing techniques and stage-wise treatment; Applicants should be comfortable working collaborating with law enforcement and as part of a team in a collegial group environment; Bilingual skills (Spanish/English) preferred; Driver’s license and a clean driving record; CRPA (Certified Recovery Peer Advocate), Peer Recovery Coach, and or CASAC-T (Certified Alcoholism and Substance Abuse Counselor Trainee) credentials preferred; and Knowledge of the principles and practices of harm reduction;

Position Type:  Full-time (Job does include flexible hours and weekend schedule). The HOPE Program operates 24/7 so shift times may vary. Shifts may be 8am-4pm, 4pm-12am or 12am-8am.

Position Location: Bronx, NY

Compensation:  The compensation range for this position is $27.48 - $31.59 per hour based on a 35-hour work week and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%.

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