Assistant General Manager

6 months ago


Cambridge, United States HHM Hotels Full time

Overview

Opportunity: Assistant General Manager

Supervise and manage hotel departments and oversee hotel operations as directed.

Your Growth Path

General Manager – Area General Manager –Regional Director of Operations

Your Focus

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests. Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance. Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax. Coordinate with the corporate accounting department to oversee payroll functions. Oversee and ensure internal audit standards are met. Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. Monitor and maintain the front office systems and equipment to ensure optimum performance. Serve on the hotel’s safety committee. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Follow sustainability guidelines and practices related to HHM’s EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management.

Your Background and Skills

Associate or Bachelor’s degree preferred. Intermediate knowledge of overall hotel operations. 

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location,

Share this job opportunity to a friend, colleague, or family member:


  • Project Manager

    6 months ago


    Cambridge, United States Massachusetts General Hospital Full time

    Project Manager-(3293676) Description GENERAL SUMMARY/OVERVIEW STATEMENT: The Ragon Institute is a highly unique, innovative, and collaborative research center at the forefront of biomedical science. Founded by Massachusetts General Hospital, MIT, and Harvard, the Ragon vision is a bold one: to harness the power of the immune system to prevent and...

  • Healthcare Leader

    4 weeks ago


    Cambridge, Massachusetts, United States Mass General Brigham Full time

    Psychiatric Nursing Manager Job DescriptionMass General Brigham is seeking a Psychiatric Nursing Manager to lead our nursing team in Cambridge, Massachusetts.Job Responsibilities:Specialties: Psychiatric nursing, leadership, and staff developmentExperience: 3-5 years of nursing practice experience in psychiatry nursing and 2-3 years of progressive leadership...


  • Cambridge, Massachusetts, United States Mass General Brigham Full time

    About This RoleWe are seeking a highly skilled and detail-oriented Surgical Pathology Coordinator to join our team at Mass General Brigham. This role is responsible for ensuring the seamless delivery of surgical pathology services to our clients.Key ResponsibilitiesRegistration and insurance verification of consult casesAccompanied the accessioning of...


  • Cambridge, Massachusetts, United States Mass General Brigham Full time

    Job SummaryMass General Brigham is seeking a skilled Physical Therapy Assistant to join our team in Cambridge, Massachusetts.This is an excellent opportunity to work in a dynamic and patient-centered environment, supporting the delivery of high-quality care to our patients.The successful candidate will work closely with our experienced nursing team to...


  • cambridge, United States Blick Art Materials Full time

    By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the General Manager will lead their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. Responsibilities include:Supervise the Assistant Manager(s), Associate Manager(s), Receiver, Framer (if on staff), and Sales Associates; train and develop...


  • cambridge, United States Blick Art Materials Full time

    By exhibiting exceptional teamwork, boundless curiosity, and the utmost care, the General Manager will lead their team to fulfill Blick’s commitment to our customers, the Arts, and our local communities. Responsibilities include:Supervise the Assistant Manager(s), Associate Manager(s), Receiver, Framer (if on staff), and Sales Associates; train and develop...


  • Cambridge, Massachusetts, United States Mass General Brigham Full time

    Overview of the RN Case Manager PositionMass General Brigham is seeking a skilled RN Case Manager to facilitate the discharge of patients from Home Hospital. This role will involve collaborating with patients, their families, and healthcare teams to ensure a smooth transition to post-acute care.Responsibilities of the RN Case ManagerPatient Identification...


  • Cambridge, Massachusetts, United States Mass General Brigham Full time

    Job Title: Neurosurgery Assistant RN PositionAbout the Job:We are seeking a skilled Registered Nurse (RN) to join our Neurosurgery team as a Neurosurgery Assistant. This is an exciting opportunity to work in a fast-paced environment with a dynamic team of healthcare professionals.Key Responsibilities:Provide high-quality patient care as part of the...

  • Nurse Case Manager

    4 weeks ago


    Cambridge, Massachusetts, United States Mass General Brigham Full time

    Job Title: Nurse Case ManagerJob Summary: We are seeking a skilled Nurse Case Manager to facilitate the coordination of care for patients from admission through discharge. The ideal candidate will have a strong background in case management and be able to work collaboratively with the interdisciplinary team to develop and implement effective care...

  • General Manager

    4 weeks ago


    Cambridge, United States Davidson Hospitality Full time

    Overview Are you an accomplished and visionary leader with a passion for the hospitality industry? Look no further! Join our prestigious hotel as the General Manager and be at the helm of our success. Bring your high energy, enthusiasm, and strategic mindset, and lead our team in delivering exceptional guest experiences, driving revenue growth, and...


  • Cambridge, United States Brookfield Properties Full time

    Location 91 Sidney Street - 91 Sidney Street Business We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled...


  • Cambridge, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for an Assistant Property Manager, working in Real Estate industry in Cambridge, Massachusetts, United States. Are you someone who takes pride in your work, with a strong sense of ownership and the ability to juggle multiple...


  • Cambridge, Massachusetts, United States Mass General Brigham Full time

    Job SummaryAs a Patient Care Assistant, you will play a vital role in supporting the interdisciplinary care team and patients on our unit. Your responsibilities will include cleaning patient rooms and common areas, stocking supplies, and assisting with patient care tasks under the direction of a licensed nurse.Key ResponsibilitiesClean patient rooms and...


  • Cambridge, Massachusetts, United States Anthropologie Full time

    Job Title: Assistant Department ManagerLocation: Cambridge, Massachusetts, United StatesJob Summary:The Assistant Department Manager plays a vital role in supporting the service, selling, and business operations of our store. This includes fostering a positive and inclusive environment, promoting brand initiatives, and driving engagement with the local...

  • Assistant Manager

    4 weeks ago


    Cambridge, United States Stewart's Shops Full time

    Description: Stewart's Shops is a fast growing convenience store chain in New York and Vermont with friendly store associates and great customers! We are looking for Assistant Managers with flexible schedules to provide excellent customer service in our shops. This is an entry-level management position that can help to develop your leadership skills. If you...

  • Staff Nurse

    4 weeks ago


    Cambridge, Massachusetts, United States Mass General Brigham Full time

    Mass General Brigham seeks a qualified Registered Nurse to provide nursing care in the Electrophysiology Lab. As an Ambulatory Practice Nurse, you will collaborate with healthcare professionals to achieve optimal clinical outcomes.Key Responsibilities:Triage phone calls and respond to clinical communications.Coordinate medication reconciliation, prescription...

  • General Manager

    4 weeks ago


    Cambridge, United States Ruby Tuesday Full time

    JOB SUMMARY This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members. ESSENTIAL DUTIES...


  • Cambridge, Massachusetts, United States Mass General Brigham Full time

    Mass General Brigham is a world-renowned healthcare organization seeking an exceptional Nursing Clinical Leader to drive patient care excellence in Cambridge, Massachusetts.The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for delivering high-quality patient care. As a Clinical Nurse Leader, you will...

  • Grant Administrator

    2 months ago


    Cambridge, United States Mass General Brigham Full time

    Description: GENERAL SUMMARY/ OVERVIEW STATEMENT: **This position is remote; it will require on site presence periodically. Candidates who live in NE area will be considered. The Ragon Institute is a highly unique, innovative, and collaborative research center at the forefront of biomedical science. Founded by Massachusetts General Hospital, MIT, and...


  • Cambridge, United States Mass General Brigham Full time

    Description: Summary: The Ragon Institute is a highly unique, innovative, and collaborative research center at the forefront of biomedical science. Founded by Massachusetts General Hospital, MIT, and Harvard, the Ragon vision is a bold one: to harness the power of the immune system to prevent and cure human disease on a global scale. This vision is pursued...