Client Services Coordinator

3 weeks ago

Everett, United States Altasciences Full time

Client Services Coordinator - HYBRID

Everett, WA, USA Req #4315 Monday, April 22, 2024

Your New Company
At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team Whether you’re a recent college graduate or seeking your next career opportunity, it’s time to discover your future at Altasciences. We are better together and together We Are Altasciences.

About the role

Provides support to Client Managers, Business Development and Proposals staff. Coordinate onsite meetings client's and staff, prepares client agendas, prepare client conference rooms, attends meetings as needed. Support Proposals with Salesforce data entry.

What You'll Do Here

Comfortable with client interactions and strong customer service abilities and to advocate on client’s behalf. Support Client Managers and Business Development in the coordination of onsite meetings with staff, clients, and visitors as necessary; work to develop client meeting agendas and host clients with support; includes taking the tours with the client, providing lunch and presenting company information as needed. Support Business Development and Client Managers and in the creation of scope of work documents. Drive internal process for subject matter experts to review and refine new project bids. Facilitate data entry input to pertinent Client Service systems; generate necessary reports from data for tracking sales figures/goals. Attend meetings, take meeting notes and distribute materials to attendees as necessary (ie, Client Services internal meetings, client meetings…). Complete and submit various internal forms as necessary to support the Client Services team (e.g., business expense, travel expense, staff requisition, etc.).

May be required to assist in Project Management on various projects with oversight.

Provide recommendations on ways to improve efficiency, effectiveness and responsiveness of administrative processes. Use professional judgment and discretion while maintaining confidentiality at all times. Interacts with Business Development, Client Managers, Estimates, Contracts, and Study Directors to monitor and/or report project schedules. Possess the capacity to advocate on the clients behalf Manage multiple opportunities and projects simultaneously

What You'll Need to Succeed

BA/BS specializing in business, marketing or life sciences. An equivalent combination of education and experience may be accepted.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes

Health/Dental/Vision Insurance Plans 401(k)/RRSP with Employer Match Paid Vacation and Holidays Paid Sick and Bereavement Leave

Altasciences' Incentive Programs Include

Training & Development Programs Employee Referral Bonus Program #LI-BK1 MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH 

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