Steward

Job Description

At Murrieta Hot Springs Resort, our Steward associates cultivate rejuvenating, memorable experiences through attention to detail, quality, and care. Are you ready to expand your career in an oasis where your contributions are recognized and appreciated—where your Vitality is cared for?

Our Stewards will maintain kitchen facilities and operational functions in the restaurant, provide clean tableware for all hotel dining areas and functions, clean and sanitize all pots and pans used by the kitchen staff, and maintain a clean, safe, and comfortable work area for the kitchen and food service staffs.

Location Description

39405 Murrieta Springs Road, Murrieta, California 92563 We invite you to experience the mineral-rich water for relaxation, reflection, and renewal at our Southern California resort. Our beautiful accommodations offer a peaceful one-of-a-kind Southern California experience and hot spring respite to restore your well-being. Discover everything you need for a perfect getaway, including dozens of soaking pools, unique wellness activities and offerings, spa treatments to complement your health restoration, and fresh and intentional dining options.

Requirements

ESSENTIAL DUTIES: 

To communicate all guest requests to an appropriate supervisor in a timely and professional manner. To attend to food service lines throughout service, including maintaining an adequate supply of clean dishes and utensils; refilling plate warmers as needed; and providing a constant supply of hot dishes and platters. To make sure bus tubs are set up all around kitchen throughout service, as needed. To sweep, clean, and de-grease all kitchen floors on a daily basis. To follow all specifications to properly presoak, clean, and store all china, glassware, and silverware. To tear down dish-washing machine at end of each shift and thoroughly wash baskets, tanks, sprayers, and all parts, in preparation for the next shift. To correctly follow all specified procedures to wash, disinfect, and store pots, pans, and fryers. To maintain the cleanliness of all sinks in the back of the kitchen, keeping them free of pots and pans. To retrieve fry pans from the line cooks, and clean and return them as soon as possible. To satisfactorily perform routine cleaning tasks in the kitchen as directed, including sweeping and mopping; cleaning all machines, sinks, shelves, and working tables; sweeping, cleaning, and mopping inside and out of all walk-in refrigerators and freezers; keeping dumpster area clean and orderly at all times; sweeping and washing dumpster ramp; cleaning dish and food warmers; cleaning Chefs office; and mopping employee dining/lounge area. To empty, wash, and reline all trash cans in back of kitchen, as soon as they are filled. To remove dirty linens and towels from kitchen collection areas as they are filled. To make sure all dirty linen carts and braziers are in place, at all times. To make sure the ramp to the dumpster is kept free of crates, boxes, or other trash, at all times. To keep the corridor area by ice machines clean and dry, at all times. To maintain the banquet utensils storage area in an orderly manner, at all times. To empty trash containers in the employee lounge as needed, prior to and during service hours. To follow all policies and procedures of Murrieta Hot Springs Resort. To immediately report all suspicious occurrences and hazardous conditions. To maintain the cleanliness and safety of work areas at all times. To practice safe work habits at all times, to avoid injury to self and others, including compliance with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment. To handle, store, and label all hazardous substances according to state and federal regulations. To attend all mandatory meetings as directed. To perform other tasks, including cross-training, as directed.

JOB KNOWLEDGE & EDUCATIONAL LEVEL:  Able to understand English, and to follow simple verbal instructions. Some hotel/restaurant experience preferred.

PERSONAL APTITUDES:  Detail oriented. Organized and efficient. Learns quickly. Safety­ minded. High quality standards for production and service. Courteous and friendly manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.

WORKING ENVIRONMENT:  Works indoors throughout shift in clean, well-lighted heart of the house. Kitchen may be moist, warm, and odorous from cooking foods. Kitchen floors are uneven, and may be slippery from moisture and grease. Works on concrete, tile, and carpeted surfaces. Bi­ level structures. Extensive property. Performs work over extensive area of facility.

PHYSICAL DEMANDS: Stands and walks short distances throughout shift. Constantly required to handle and move objects weighing up to 40 lbs. over moderate distances. Frequently required to handle and move objects weighing up to 300 lbs. over moderate distances, using appropriate hand trucks and carts. Bends, stoops, reaches, pushes, and lifts to perform routine tasks. Flexibility and good reflexes required to operate electric carts. Must be able to work under pressure. Frequent use of stairs, daily.

IMPACT OF DECISION:  Decisions directly impact customer service, the condition of company property, and hotel standards of cleanliness and hygiene. Poor decisions may result in customer dissatisfaction and loss of revenues, due to inefficient service, lack of attention to detail, negligent handling of company property, or unsafe work practices.

GENERAL:  Must comply with the Company's Appearance and Dress Code policy as set forth in the Employee Handbook.

JOB CLASSIFICATION:  The position is classified as Full-Time and, upon completion of the Introductory Period, the employee is eligible for the Employee Benefits outlined in the Employee Handbook. Notwithstanding the foregoing, the Company reserves the right to amend, change or discontinue the policies, practices and benefits described in the handbook at any time and without notice.

NON-EXEMPT POSITION:  Non-exempt employees are subject to the wage and hour laws and entitled to overtime pay. All overtime work by a non-exempt employee must be approved in advance by the employee's supervisor or the General Manager and the time initialed by him/her on the time card. Non-exempt employees who work overtime without prior approval are subject to disciplinary action, including termination.

AT-WILL EMPLOYMENT:  The relationship between Murrieta Hot Springs Resort and the employee is for an unspecified term and is considered "at will." This means that the terms and conditions of employment may be changed, with or without cause and with or without notice, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties and location of

Work no one other than the General Manager has the authority to make any verbal or written agreement contrary to this provision and any such agreement must be put in writing and signed by the GM before it is effective.

Murrieta Hot Springs Resort reserves the right to modify and update this Position Description as needed.

Pay Range - $18 an hour

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