Handyman

Mr. Handyman is known for exceptional service, quality work,

and our “Done Right Promise.” We stand behind this commitment because we only

hire the best and work hard to take care of all our team members.

Are you ready to join a team that answers all customer calls

for you, fills your schedule, and provides you with your own van? We’re looking

for highly-skilled craftsman who can “do it all” while taking excellent care of

our customers. 

Why

You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when

joining the Mr. Handyman team.

Company-supplied van with gas card

A back office that takes care of filling your schedule, so

you don’t have to

An office team that answers all calls and helps you take

care of the customers

Flexibility with hours so you can take care of life’s

important events

Your own iPad and technology support for using our

state-of-the-art internal system, ServiceTitan

And so much more…

Your

Responsibilities as a Handyman Professional

Completing Maintenance & Repairs – You’ll be

completing small to medium maintenance and repairs for home and commercial

projects.  The project length can range from two hours to two

days.  

Making Recommendations and Managing Expectations with

Customers – You’ll communicate with customers to help them understand

what they need to have done and manage expectations about the scope of work and

costs. 

Create Life-Long Customers – Deliver a great

experience that wows life-long repeat customers.  You will follow the Mr.

Handyman Way - a repeatable process that makes it easy to wow the customer

every time.

How

We’ll Measure Performance

Here are some of the ways that we’ll measure your

performance in the role.

Customer Satisfaction (NPS) – For every job, you will

encourage customers to complete a survey for them to rate their satisfaction

with the service.  You’ll need both a high response rate and high

satisfaction rate.

Revenue Target – Our office gets you in the door and

it’s your job to stay there and find additional ways to be of service to the

customer.

Effective Billing Rate – It’s your responsibility to

invoice appropriately, source any needed materials, and collect payment from

the customer.

Recall Percentage – We guarantee all our work for one

year.  The work needs to be done correctly, the first time.

To

Succeed in this Role

You’ll need to self-manage as you’ll be alone often.

You’ll need to speak with customers and provide excellent

customer service while asking for reviews and collecting payments.

You’ll need to have the necessary tools, including the

ability to use technology.

You'll need to document the job while following our process,

the Mr. Handyman Way.

You’ll need to wear proper PPE as well as booties to protect

our customer’s home.

Job

Requirements

These are the minimum requirements to be considered for this

position.

Live within the area

Have 8+ years’ experience as a paid handyman

Own your own tools

Be insurable for driving our vehicle

Complete a background and driving record check

Able to lift 50 pounds independently

Able to safely work at heights and work overheard for

extended periods of time

Professional appearance and maintenance of company-provided

vehicle

As an experienced Handyman, you have strong proficiency in

at least three (3) of the following:

Carpentry work

Bathroom improvements

Kitchen improvements

Painting, both inside and out

Drywall work, minor and major repairs

General plumbing and electrical, where allowed by law

Floor installation and refurbishing

Familiar with building codes

Benefits

& Pay

The pay range for this position is $30.00 to $40.00 and is

dependent on your experience as a professional handyman as well as your

experience with other home repair and maintenance projects such as carpentry,

electrical, plumbing, and drywall.

Should you meet the requirements for the position, our

system will schedule you for an interview immediately.

You

are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman

SPV LLC or any of its affiliates. If hired, the franchise owner will be your

only employer. Franchise owners are independent business owners who are solely

responsible for their own wage and benefit programs that can vary among

franchise owners. This job description is meant to describe the general nature

and level of work being performed.