Client Associate
4 weeks ago
A fast-growing Cybersecurity company near Tyson’s Corner, Virginia is hiring a team of Client Service Associates to assist users with a number of inquiries.
Type of role: Direct Hire
Location: Mclean, VA – metro accessible, in office full time, no remote options
Compensation: $38-42k depending on experience + benefits
Main Duties:
- Resolving client inquires in a timely, accurate, and efficient manner through telephone, email, and live chat functions
- Working with clients that have difficult situations and concerns
- Assisting clients and members on setting up accounts to protect sensitive information
- Responsible for handling sensitive information and data
- Providing excellent customer service to members
Requirements:
- Excellent communication skills
- Must be comfortable interacting with clients virtually
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