Equine Mortality Claims Supervisor

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American's Equine Mortality Division is one of the world's leading providers of equine mortality insurance and related coverages. The division is staffed with experts in all breeds and disciplines such as racing, showing, cutting, dressage, hunter/jumper, driving, reining, saddleseat and pleasure riding.

Our Equine Mortality Division is currently in search of an experienced Claims Supervisor to join our Ocala, FL office. This position will work a hybrid schedule following our initial training period.

Skills Necessary:

Navigate multiple systems

Collaborative and growth mindset

Self-motivated

Professional communication both verbal and written

Willingness to seek out resources

Time management

Motivation of others

Project management

Essential Job Functions and Responsibilities

Responsible for coordinating and supervising the day-to-day activities of employees:

Supervises employees and provides file guidance. Assigns and checks work.

Investigates and maintains claims:

Reviews and determines coverage and/or liability.

Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, or other documents) in the investigation of claims.

Works towards the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.

May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.

Performs e-TAPS.

Ensures that claims payments are issued in a timely and accurate manner.

Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.

Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.

May establish reserves and make recommendations or reports for Corporate Claims or senior management.

Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selections, development, and performance management. Provides training to new members of the team.

Performs other duties as assigned.

Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Liberal Arts, Business or a related discipline.

Experience: Generally, 3 to 5 years of related experience, 0 to 2 years of leadership experience.

Business Unit:

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.