Dispatcher Supervisor
3 weeks ago
Job Summary:
Dispatcher Supervisors combine limited management tasks with the primary responsibilities of a Dispatcher. Dispatchers are the main point-of-contact for company drivers, responsible for relaying relevant company information to drivers as necessary. In the Dispatch Supervisor role they also act as supervisors for the drivers, approving discretionary repair and travel expenses, assisting with Payroll processing, and handling other limited management tasks as necessary. Compensation range is $18-$25/hr depending on experience.
Essential Functions:
Plan drivers and crews daily schedule, setting up assignments as well as working with corporate to make sure all shipments are assigned and picked upAccept and register new shipments as necessaryDispatch crews for each job for each day and ensure workload is at its maximumInput weekly payroll into company systems and process paperwork for new hiresMaintain logs for local equipment and trucksAssist in recruiting OTR driversHelp drivers choose efficient courses to fulfill their routesCoordinate with drivers to find available agents when necessaryCommunicate with agents to set up incoming shipments and labor as neededUpdate ETA’s and shipment notes in relevant company software as neededMonitor drivers and ensure that they are following DOT regulations; stop drivers if they are in violation of regulationsReview/analyze repair requests and approve expenses where necessaryReview/analyze travel expenses for drivers and approve where appropriateCommunicate with customers and with internal customer service about driver’s schedule (especially regarding arrival times)Other duties as assignedKnowledge, Skills and Abilities:
Knowledge of or ability to quickly learn company systemsAbility to articulate clearlyAble to problem solve quickly and effectivelyKnowledge of logistics and transportation industryKnowledge of residential, commercial, and military move processRequired Education and Experience:
Required: High School diploma or equivalentPreferred: Previous logistics and transportation experienceWorking Conditions:
Primarily indoorsPrimarily Office EnvironmentSitting for long periods of timeWorking standard weekly shift plus rotating on-call nights/weekendsColeman Worldwide Moving Benefits for Employees (not applicable for seasonal employees if not stated):
40 hours of VACATION PAY after 1-year employmentArray of voluntary health benefits including but not limited to (Health, Dental, Vision, 401k, and more)6 paid holidays after 90 days for Full Time employees (Seasonal Included)Referral Bonus Programs-
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