Customer Experience Associate
Found in: Talent US C2 - 2 weeks ago
Job Description
UNDER MINIMUM SUPERVISION, INDEPENDENTLY PLANS, COORDINATES AND SUPERVISES A VARIETY OF DUTIES, PRIMARILY PHYSICAL IN NATURE IN THE UNLOADING, SEGREGATING, STAGING, TRANSPORTATION AND REPLENISHING OF MERCHANDISE. SUPERVISES ASSOCIATES WHOSE PRIMARY/MAJORITY LEVEL OF WORK IS M-2. 1.PLANS, COORDINATES AND SUPERVISES ALL WORK INVOLVING STOCKING, INCLUDING THE FOLLOWING: A. UNLOADING MERCHANDISE DELIVERY VEHICLES, EXAMINING CASES/PACKAGES FOR INDICATION OF DAMAGE OR PILFERAGE AND RECORDING DISCREPANCIES. B. SEGREGATING MERCHANDISE BY DESIGNATED DEPARTMENT OR SALES CENTER AND STAGING IT FOR TRANSPORT TO THE SALES FLOOR; STRIPPING WRAPPING FROM FDC MERCHANDISE AND INSERTING HANGERS. C. MOVING MERCHANDISE TO THE FLOOR USING HAND, ROLLER RACK, PALLET JACK, DOLLY OR HAND TRUCK. D. DISPLAYING AND REPLENISHING MERCHANDISE IN A NEAT AND PRESENTABLE FASHION; PRICE MARKING MERCHANDISE, AS NEEDED. E. CLEANING FIXTURES AND REMOVING BOXES, TRASH AND EXCESS MERCHANDISE FROM THE SALES FLOOR. F. AS DIRECTED, PULLS BACK-UP MERCHANDISE FROM VARIOUS LOCATIONS AND STAGES IT FOR THE FOLLOWING DAYS STOCKING. 2. SUPERVISES AND CONDUCTS INTERIM AND OFFICIAL INVENTORIES. 3. INSURES THE SECURITY OF CASH, FIXED ASSETS, AND MERCHANDISE INVENTORY. INSURES COMPLIANCE WITH FIRE, SAFETY, SANITATION AND SECURITY REGULATIONS. INITIATES WORK ORDERS FOR REPAIR AND MAINTENANCE. 4. SUPERVISES ASSIGNED PEOPLE. ESTABLISHES WORK SCHEDULES; ASSIGNS AND DISTRIBUTES WORK; COUNSELS PEOPLE; PREPARES AND/OR APPROVES PERFORMANCE REVIEWS; APPROVES/DISAPPROVES LEAVE REQUESTS; CONDUCTS OR SUPERVISES THE CONDUCT OF PEOPLE TRAINING; RECOMMENDS PEOPLE ACTIONS; AND PERFORMS OTHER SUPERVISORY FUNCTIONS. 5. KEEPS ABREAST OF, ACTIVELY SUPPORTS, AND AS REQUIRED, IMPLEMENTS THE PROVISIONS OF PERTINENT PUBLIC LAWS, EXECUTIVE ORDERS, AND DIRECTIVES RELATING TO THE FEDERAL EQUAL EMPLOYMENT OPPORTUNITY (EEO) PROGRAM WITHIN THE ARMY AND AIR AIR FORCE EXCHANGE SERVICE. 6. PERFORMS OTHER RELATED DUTIES AS ASSIGNED.ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE MILITARY STAR CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY.
Job Grade
2
Career Area
Logistics
Supervisor
Yes
Job Qualifications
EDUCATION: HIGH SCHOOL OR EQUIVALENT. EXPERIENCE: SIX MONTHS PROGRESSIVELY RESPONSIBLE GENERAL EXPERIENCE, SIX MONTHS SPECIALIZED EXPERIENCE IN WHICH KNOWLEDGE, APPLICATION OR USE OF STOCKROOM REGULATIONS, PROCEDURES AND FORMS WAS REQUIRED. SIX MONTHS IN A SUPERVISORY CAPACITY OR PER DOCUMENTED POTENTIAL TO EFFECTIVELY SUPERVISE.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
SCHEDULE WILL ROTATE SAT-FRI, 7AM-9PM, TO INCLUDE EVENINGS, WEEKENDS, AND HOLIDAYS. SCHEDULE SUBJECT TO CHANGE WITH PROPER NOTICE. LOCAL APPLICANTS ONLY.
Salary Minimum
$21.71
Salary Maximum
$25.33
Job Type
Hourly
Number of Positions Remaining
1
Job Expires
26-Apr-2024
Benefits Benefits
Health & FSA
RFTRPTINTTFTTPT Medical and Dental Insurance✓✓ ✓ Flexible Spending Accounts✓✓ Health Savings Account (HSA)✓✓ ✓ Health Reimbursement Arrangement (HRA)✓✓ ✓Comprehensive medical and dental plans are offered to eligible associates. Elected coverage starts on your first day – with no waiting period. For more information regarding medical plans offered, visit .
The health care flexible spending account (FSA) allows associates to use pretax dollars for eligible out-of-pocket healthcare expenses for themselves and their dependents. We also offer a dependent care flexible spending account for qualifying day-care expenses.
Health savings accounts (HSAs) and health reimbursement arrangements (HRAs) include an annual employer contribution, which helps reduce your out-of-pocket costs on eligible health care expenses.
Disability & Life Insurance
RFTRPTINTTFTTPT Short-Term and Long-Term Disability✓ Basic Associate Life Insurance✓✓ Supplemental Associate Life Insurance✓ Personal Accident Insurance✓✓✓ Dependent Life Insurance✓ Long-Term Care✓✓We offer a disability plan that provides both short-term and long-term income benefits. The plan pays a weekly or monthly benefit of 66 2/3% of your annual pay after a waiting period. Life insurance is available to associates, their spouse and dependents.
Retirement
RFTRPTINTTFTTPT Retirement (Pension) Plan✓ Exchange 401(k) Plan✓✓The Exchange wants you to be financially prepared for retirement, whether that’s in a couple of years or many years down the road. We want you to be able to retire on your terms, and we know that saving for retirement on your own can be a challenge. That is why the Exchange offers a traditional pension plan along with a 401(k) retirement savings plan.
The Exchange has an automatic enrollment process for the traditional pension plan for all newly hired and rehired regular full-time associates. Regular full-time and part-time associates are automatically enrolled in 401(k) unless they opt-out.
RFT =regular full time | RPT =regular part time | INT =intermittent | TFT =temporary full time | TPT =temporary part time
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