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Business Systems Analyst 2
3 months ago
This is a remote position. For consideration, one must live within 30 miles of the following company HUBS:
Portland, ME
Washington, DC
Boston, MA,
Dallas, TX
Bay Area
About the Team
Analyzes complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Designs details of automated systems. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
This position impacts revenue, gross margin, pre-tax margin, and profit. There is maximum impact to the organization if cost reductions are not monitored and/or acted on to maintain predefined margin rates. This position will impact customers’ (internal and external) perception of WEX and whether or not a customer is satisfied with our product(s). It will also impact the product development life cycle and whether or not we win or lose against our competition.
Oversees product development and implementation to create and deliver superior customer satisfaction while providing long-term value for the company. This position must balance company costs and profitability with customer satisfaction. This requires sound communications and the ability to work with many external and internal stakeholders (e.g. fleet customers and partners, vendors and strategic partners, lines of business managers, sales, operations, product development, technical services and finance).
How you’ll make an impact
Development of Business Requirements– responsible for gathering, understanding and defining both the functional (and non-functional requirements as required) that are necessary to deliver new and/or enhanced products, services, programs and processes. Draft and write use cases. Use cases will be written to bring clarity to any requirements for both the business and technical stakeholder associated with the project. Delivery of Product Requirements will apply to both the Definition Stage of the project as well as any subsequent Change Controls. The Business Systems Analyst will ensure that requirements are developed according to agreed upon departmental and company standards within timelines, budget and quality. Includes development of release notes.
Analysis & Documentation of Current State– as part of requirements and often necessary for creation of a Vision & Scope, business analysts document current state including process flows – an important artifact needed to assess and outline changes for future state. The documentation and analysis may be required as well outside of more formal Vision & Scope activities and can be part of process improvement initiatives.
Issue Resolution– fields and answer all questions from business and technical stakeholders to bring clarity to requirements.
Testing– though not responsible for UAT or QA, is accountable for ensuring that delivery matches intended features and functionality.
Project Stewardship– working with PMO, responsible to champion and report on projects within Product Management governance. Monitor spending versus budget.
Communications– provides constant product communication to internal and external stakeholders. Distributes stage gate documentation in advance for review. Notifies key stakeholders asappropriate.
Experience you’ll bring
Experience with SDLC methodology
The position places a high need of knowledge and/or experience in software development collaboration and businessprocesses.
Experience working with customers, product / marketing, sales and technical services
Must have solid analytical skills and demonstrate all of WEX’s corecompetencies.
Must be proficient using a computer and working with software applications: Microsoft Word, Visio, Excel, Project, PowerPoint and Outlook.
Bonus points if you have:
Digital (Online/mobile) product development experience
Fuel payment industry
Telematics; Data Analytics
Held similar position at payment company
Experience with PeopleSoft, Siebel PMP; Process Improvement certifications; Agile
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.