Director of Sales

Summary:

Responsible for generating sales plans based upon market data and regional needs, development and growth of new accounts, and maintaining existing key and problematic customer relationships.

Essential Duties and Responsibilities:

1. Develop relationships with new, key, and problematic customer account representatives as assigned by LEI leadership.

2. Assist Customer Service Representative staff resolve technical and collections issues.

3. Independently develop sales action plans to target potential new strategic accounts.

4. Summarize and report to LEI leadership on regional market conditions, competitor offerings, and commercial pricing data.

5. Overcome technical and business objections of prospective customers.

6. Ensure customer pricing, contract terms, and technical requirements are reviewed and understood by LEI Leadership, and where possible utilizes LEI standard agreements and within limits of authority.

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7. Prepare reports of business transactions, as instructed.

8. Other related duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Competencies:

Performance Standards:

1. Able to deal with frequent changes, delays, or unexpected events and change approach or method to best fit the situation.

2. Prioritizes work activities to complete work in a timely manner and meet productivity standards.

3. Demonstrates initiative by seeking increased responsibilities and development activities and taking calculated risks.

4. Able to gather and analyze information skillfully in order to resolve problems in a timely manner. a MAX Holdings Company

5. Responds promptly to customer requests for service and assistance to provide superior customer service.

6. Follows instructions and responds to management direction.

Business Ethics:

1. Upholds high standards of honesty and integrity with customers and co-workers.

2. Follows through on commitments and completes tasks on time or notifies an appropriate person with an alternative plan.

3. Takes responsibility for own actions.

4. Treats others with respect and consideration, regardless of their status or position.

Interpersonal and Communication Skills:

1. Exhibits good oral communication skills by speaking clearly and persuasively in positive or negative situations, listening without interrupting, getting clarification, and responding well to questions.

2. Reacts well under pressure and keeps emotions under control while using reason to manage difficult situations.

3. Works well in group problem-solving situations through objectivity and openness to others’ views.

4. Exhibits good written communication skills by writing clearly and informatively, editing work for spelling and grammar, and varying style to meet needs.

Strategic Thinking and Actions:

1. Aligns work to aid organization in meeting strategic goals through an understanding of organization’s strengths and weaknesses as well as the business implications of decisions.

2. Puts the success of the team above own interests.

Qualifications:

1. Education and Experience: Bachelor’s Degree or an equivalent level of experience required. Five years related experience preferred. Must have documented ability to communicate effectively over the telephone and experience in a customer service position.

2. Language Skills: Must be able to read and interpret business periodicals, professional journals, technical procedures, and/or governmental regulations. Must be able to write reports, business correspondence, and procedure manuals. Must be able to read and write simple correspondence and/or routine reports. Must be able to effectively speak with and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

3. Mathematical Skills: Must be able to work with mathematical concepts such as margins, markup, and discounts as well as apply concepts such as percentages, fractions, ratios, and proportions in practical situations.

4. Reasoning Ability: Must be able to define problems, collect data, establish facts, and draw valid conclusions.

5. Computer Skills: Must be familiar with database software, Internet software, order processing systems, and word processing software. Must have strong knowledge of database contact management software as well as working knowledge of Microsoft Office Suite.

6. Other Skills, Abilities, and Qualifications: Must demonstrate positive manner to customer and maintain a team approach to servicing the customer. Must be a highly motivated, independent worker. Attention to detail, creative thinking, and the ability to remain calm in the face of opposition required.

7. Physical Demands: Frequently required to sit, talk, and hear. Regularly required to reach with hands and arms. Occasionally required to stand, walk, and climb.

8. Business Acumen: Familiarity with waste management contract terms, conditions, and regulatory requirements included in typical business agreements

For confidential consideration please send resume to: samuel.nash@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.