Patient Services Associate

2 weeks ago

Coffeyville, United States Community Health Center, Inc Full time

Job Description Summary:

Job Description:

The Patient Service Associate will work closely and effectively with a diverse population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability to multi-task while serving as the first point of contact for patients. The Patient Service Associate will greet and schedule patients, answer and manage our busy phone system and consistently promote the agency’s commitment to excellence. They will consistently demonstrate proficient data entry skills, maintain confidentiality in all interactions and demonstrate efforts to maintain and improve job specific competencies. The Patient Service Associate will also perform other duties as assigned.  

ROLE AND RESPONSIBILITIES

Patient experience:

  • Provide exceptional customer service to all patients, visitors and callers
  • Oversee the safe, efficient, and comfortable atmosphere of the reception area
  • Greet patients and other visitors to the agency and assist them as appropriate
  • Review schedules daily to ensure accuracy and fill appointment opportunities
  • Schedule and reschedule appointments in accordance with CHC scheduling guidelines
  • Collect, verify, update and document patient demographics, insurance information and forms
  • Reconcile patient visits daily

Insurance:

  • Verify active insurance coverage and status and update information as necessary
  • Collect patient payments, balances and copays
  • Assist patients with payment plans/sliding fee applications, and ensure applications are up-to-date
  • Complete end of day reporting and ensure records balance

Phones:

  • Answer, screen, and direct incoming telephone calls and document as needed in electronic health record (EHR) system, per CHC guidelines
  • Ensure forms are completed and accurate, including assisting patients in completing forms, and scan into EHR per CHC Indexing protocols

HIPAA:

  • Consistently ensure and maintain patient confidentiality

Other:

  • Escalate concerns to site leads/Operations Manager and offer suggestions for improvement
  • Supports manager in monitoring inventory of supplies for the office
  • Meet and exceed assigned individual and departmental goals
  • Other duties and projects as assigned

QUALIFICATIONS

  • Associates degree, medical office or medical assistant degree required
  • Bilingual skills, Spanish speaking, Required
  • Exceptional customer service skills
  • Excellent Verbal and written communication skills
  • Proven ability to multi task
  • Problem Solving and critical thinking skills
  • Excellent organizational skills
  • Healthcare experience in Medical, Dental, or Behavioral Health preferred
  • Experience with Microsoft Power Point, Excel, Word, preferred

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  • Candidate must be available to work on site in Waterbury, CT between 8:00am - 7:00pm Monday - Thursday, Friday 8:00am-5:00pm, with flexibility of being remote at times, depending on the needs of the site.
  • 1 Saturday a month is also a requirement
  • Minimal physical effort.  Must be able to operate computer and telephone continuously
  • Regular regional travel as necessary

Community Health Center Company Benefits for Full-Time Employees:

  • For Health & Wellness
    • Medical plans with Health Spending and Flexible Spending Accounts
    • Health Reimbursement Arrangement Accounts
    • Dental and Vision Plans
    • Wellness Incentive Program
    • Life and Disability Insurance
    • Voluntary Life, Accident, Critical Illness, Auto, Identity Theft, Pet and Homeowner’s Insurance, Legal Services.
  • For Financial Success
    • 403(b) plan with a discretionary company match after 1 year of employment.
  • For Great Work Life Balance:
    • Paid time off
    • Paid Parental Leave
    • Paid holidays
    • Employee Assistance Programs
  • For Professional and Educational Advancement
    • Tuition Reimbursement

Please note- some of these benefits do not apply to part-time, temporary, or per-diem roles.

Organization Information:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

Location:

Community Health Center of Waterbury

City:

Waterbury

State:

Connecticut

Time Type:

Full time

  • Sales - Customer Service Associate

    2 weeks ago

    Coffeyville, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Goodwill Industries of Central NC** ** Sales - Customer Service Associate (PT -015)** Graham, NC 27253 Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to learn and grow through cross-training and advancement opportunities! **Customer Service...

  • Cart & Janitorial Associate>

    4 weeks ago

    Coffeyville, United States Walmart Full time

    Walmart - 1863 Cr 5300 - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as needed;...

  • Cart & Janitorial Associate>

    3 weeks ago

    Coffeyville, United States Walmart Full time

    Walmart - 1863 Cr 5300 - [Custodian / Cart Attendant / Team Member / up to $23-hr] - As a Cart & Janitorial Associate at Walmart, you'll: Ensure customers have a great first and last impression; Gather carts from the parking lot; Operate equipment to move carts from the parking lot to inside the store; Clean restrooms, salesfloor, and parking lot as needed;...

  • Retail Sales Technology Associate

    4 weeks ago

    Coffeyville, United States Staples Full time

    **Retail Sales Technology Associate** **Function: Retail Locations** **Address: 2112 SW H.K. Dodgen Loop** **City / State: Temple, TX US** **Date Posted: November 4, 2021** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1188719** **Description** Staples Connect is focused on our customer and our community, while empowering you to learn,...

  • Store Associate

    2 weeks ago

    Coffeyville, Kansas, United States Shopmidriversmall Full time

    ** Store Associate** Come work for us We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a JD Finish Line store. Our employees are key to our success. Performs sales and customer service tasks by performing the following duties. (Sample Responsibilities) Performs sales and...

  • JAK Warehouse Associate

    1 month ago

    Coffeyville, United States Johnstone Supply Full time

    ** Johnstone Supply** ** JAK Warehouse Associate** Jackson, MS 39204 Johnstone Supply is looking for a trustworthy, reliable and self-motivated individual with excellent driving skills who is willing to go above and beyond for the company and customer. Johnstone Supply Warehouse Support staff and Drivers are responsible for loading and unloading customer...

  • JAK Warehouse Associate

    4 weeks ago

    Coffeyville, United States Johnstone Supply Full time

    ** Johnstone Supply** ** JAK Warehouse Associate** Jackson, MS 39204 Johnstone Supply is looking for a trustworthy, reliable and self-motivated individual with excellent driving skills who is willing to go above and beyond for the company and customer. Johnstone Supply Warehouse Support staff and Drivers are responsible for loading and unloading customer...

  • Home Care Service Coordinator/ Scheduler

    2 weeks ago

    Coffeyville, United States Addus Full time

    **Job Details** **Home Care Service Coordinator/ Scheduler** **Requisition #:** 21-2501 **Location:** Jackson, TN 38305 **Category:** Clerical/Administrative Support **Service Line:** Administrative **Position Summary****:** Responsible for coordinating administrative, business and other operational activities such as, but not limited to, HR, payroll,...

  • Med/Peds Opportunity: Coffeyville, KS

    2 weeks ago

    Coffeyville, United States Archway Physician Recruitment Full time

    Med/Peds opening in KansasLocated in Coffeyville, KS75 miles to Pittsburgh, KS; 140 miles from WichitaFull-time, permanentFQHCJ1 Eligible Hospital is currently seeking a full-time primary care Med/Peds for our multi-disciplinary federally qualified health center in Coffeyville, KS that offers medical, dental and behavioral health services to a diverse,...

  • Med/Peds job opening: Coffeyville, KS

    2 weeks ago

    Coffeyville, United States Archway Physician Recruitment Full time

    Med/Peds opening in Kansas_x000D_Located in Coffeyville, KS_x000D_75 miles to Pittsburgh, KS; 140 miles from Wichita_x000D_Full-time, permanent_x000D_FQHC_x000D_J1 Eligible _x000D x000D_Hospital is currently seeking a full-time primary care Med/Peds for our multi-disciplinary federally qualified health center in Coffeyville, KS that offers medical, dental...

  • Med/Peds job opening: Coffeyville, KS

    2 weeks ago

    Coffeyville, United States Archway Physician Recruitment Full time

    Med/Peds opening in Kansas_x000D_Located in Coffeyville, KS_x000D_75 miles to Pittsburgh, KS; 140 miles from Wichita_x000D_Full-time, permanent_x000D_FQHC_x000D_J1 Eligible _x000D x000D_Hospital is currently seeking a full-time primary care Med/Peds for our multi-disciplinary federally qualified health center in Coffeyville, KS that offers medical, dental...

  • Travel Skilled Nursing Facility Occupational Therapist

    4 weeks ago

    Coffeyville, United States Jackson Therapy Partners Full time

    Job DescriptionJackson Therapy Partners is seeking a travel Skilled Nursing Facility Occupational Therapist for a travel job in Coffeyville, Kansas.Job Description & RequirementsSpecialty: Occupational TherapistDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: Skilled Nursing FacilityWe're seeking a licensed Occupational Therapist for...

  • Travel Skilled Nursing Facility Occupational Therapist

    1 month ago

    Coffeyville, United States Jackson Therapy Partners Full time

    Job DescriptionJackson Therapy Partners is seeking a travel Skilled Nursing Facility Occupational Therapist for a travel job in Coffeyville, Kansas.Job Description & RequirementsSpecialty: Occupational TherapistDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: Skilled Nursing FacilityWe're seeking a licensed Occupational Therapist for...

  • Travel Skilled Nursing Facility Occupational Therapist

    1 month ago

    Coffeyville, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Skilled Nursing Facility Occupational Therapist for a travel job in Coffeyville, Kansas.Job Description & RequirementsSpecialty: Occupational TherapistDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: Skilled Nursing FacilityWe're seeking a licensed Occupational Therapist for a contract...

  • Travel Skilled Nursing Facility Occupational Therapist

    4 weeks ago

    Coffeyville, United States Jackson Therapy Partners Full time

    Jackson Therapy Partners is seeking a travel Skilled Nursing Facility Occupational Therapist for a travel job in Coffeyville, Kansas.Job Description & RequirementsSpecialty: Occupational TherapistDiscipline: TherapyDuration: 13 weeksEmployment Type: TravelSetting: Skilled Nursing FacilityWe're seeking a licensed Occupational Therapist for a contract...

  • Travel Skilled Nursing Facility Occupational Therapist

    1 day ago

    Coffeyville, United States Hiring Now! Full time

    Jackson Therapy Partners is seeking a travel Skilled Nursing Facility Occupational Therapist for a travel job in Coffeyville, Kansas. Job Description & Requirements Specialty: Occupational Therapist Discipline: Therapy Duration: 13 weeks Employment Type: Travel Setting: Skilled Nursing Facility We're seeking a licensed Occupational Therapist for a contract...

  • Program Manager, School Based Hygiene

    4 weeks ago

    Coffeyville, United States Community Health Center, Inc Full time

    Job Description Summary:Job Description:JOB SUMMARYThe Program Manager, School Dental Hygiene is responsible for providing supervision for the Dental Hygiene Team. The Program Manager, School Dental Hygiene works collaboratively under the direction of CHC’S Chief Dental Officer and the Eastern Region Vice President to address clinical and programmatic...

  • Travel OT

    1 month ago

    Coffeyville, United States AlliedTravelCareers Full time

    AlliedTravelCareers is working with Jackson Therapy Partners to find a qualified OT in Coffeyville, Kansas, 67337!Pay Information$1,525 to $1,725 per weekAbout The PositionWe're seeking a licensed Occupational Therapist for a contract position at a reputable area facility where expert therapy professionals help patients with injuries, illnesses, or...

  • Dentist (Coffeyville)

    2 weeks ago

    Coffeyville, Kansas, United States Kansas Employer Full time

    This job was posted by : For more information, please see: DescriptionThis position is part of the dental team. This position is responsible for delivering clinical dental services and preventive dental care in both clinic and outreach settings. This position provides preventive and diagnostic services, treatment, patient education and referral care....

  • Internal Medicine job in Coffeyville KS

    4 weeks ago

    Coffeyville, United States Archway Physician Recruitment LLC Full time

    Internal Medicine opening in Kansas Located in Coffeyville, KS 75 miles to Pittsburgh, KS 140 miles to Wichita, KS GENERAL DESCRIPTION OF POSITION This position is part of the medical clinical team. This position is responsible for delivering preventive, diagnostic, treatment, patient education and referral care rendered by the center. This position is...