About the Role

As a part of theSwiftCentralControlCentre, we handle global and critical financial networks and services. Our multi-cultural team works closely together to deliver on our commitments.As an Associate Sys & App Mgt & Sup Specialist, you will balance your time between service operations and improving day-to-day routine activities. You will use our tools and bigdatato optimize operations. Incollaborationwith Sr. Staff, you will be in the front line to ownthe service and keep availability and security to the highest standards. Incollaborationwith product teams and with other senior support staff you will propose how we can optimize and improve the way we operate and support our products. This will include reduction of manual effort through automation, optimize abilities of tools, and usebigdatato proactively detectanomaliesbeforeitaffectsourservice. We operate in a 24/7 financial world, which means the role can include weekend hours onarotationalbasis. What to expect: In this role, you will: Exert technical influence to improve the reliability of our production products and systems. Resolve moderately sophisticated issues through investigation and solution development for effective mitigation and prevention of future recurrence by means of process, procedure, or tools improvements. Design, develop, test and maintain automation tools to be used by ourteam and for problem management investigations Onarotationalbasis, periodic work in the weekend to support production deployments or monitoring activities. Shift premium applicable for rotations. Participate in system/network projects/enhancements by representing the department and providing technical input ensuring alignment to documented processes and procedures and risk mitigation effort Responsibilities: Bepartofa team of product specialists leading the critical services from theSwiftCentralControlCentre. Identify and automate repetitive and manual tasks in the day-to-day service operations. Optimize tools andseeopportunities to usebigdatato pro-active detectanomaliesbeforeitaffectsourservice. Work with other support staff to standardize product monitoring dashboards andseeopportunities for harmony between those products. Participate in day-to-day monitoring and control activities, problem management and change implementation. Identify problems and use procedures and documentation for the best actions and participateinthe mitigation or resolution. Implement changes in order to improve products, or to mitigate problems on our products or underlying infrastructure. Collaborate with other groups like network services, software systems engineering and development teams to restore availability of services and identify and correct problems. Continue to keep up to date on technical and product changes, and new requirements to monitor and support the products and applications. Technical skills & proficiencies: Required: Experience with HP-UNIX and/or RHEL Linux Experience with big-data analytics tools like Kibana and Elastic Search Experience with Oracle or other DB Platforms Experience with automation/scripting to optimize operational product management (including ksh, Python, Perl, Bash) Preferred: Familiarity with configuration and deployment management software such as: Bitbucket, Jenkins and Ansible. Exposure to network technologies such as: TCP/IP, DNS, Firewall, ADC, VPN Professional skills & proficiencies: Driven with aprovenabilityto quickly adapt and respond to change. Ability to perform under stress and bepartofa multicultural team. Analytical and methodical in problem investigations and approach. Focused and procedure/process oriented. Customer oriented and quality mind-set. Open-minded, solutions oriented, and aphenomenal teammate Proficient in English (spoken and written). Education: Bachelor’sDegree in Information Technology or EngineeringThe estimated salary range for a new hire into this position in Culpeper is $62,860to116,740AnnualUSD. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. Ourcompensationpackages include a competitive base salary and bonus opportunity for all employees contingent on personal and company performance. Ourgenerousbenefits program includes medical,dental,visionandlifeinsurance with no premium costs for our employees and their families, and retirementplanplusmatching401k .

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What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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