![ASM Global](https://media.trabajo.org/img/noimg.jpg)
Guest Services Representative
4 weeks ago
Guest Services Representative
The Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their seats and arena amenities such as restrooms, concessions, first aid and other event related areas. The Guest Services Representative is responsible for their assigned position and owns making sure guests follow arena policies and guest code of conduct and addressing situations in a friendly and helpful manner.
Job Responsibilities:
Proactively greet and welcome all guests in a friendly and helpful manner.
Check guest's tickets to ensure guest are in correct seating location.
Directs guests to their seating location.
Address guests that are not sitting in the area their ticket is good for.
Responsible for keeping aisles, stairs and concourse clear of safety hazards.
Provide the correct answer to guest questions or find out the answer.
Resolves guest complaints and escalates to a supervisor as needed.
Ensure guests are following arena guest code of conduct
Other duties as assigned.
Qualification:
A minimum education level of: High School Diploma or its equivalency
A minimum of 0 to 1 years of related work experience
Customer service experience
Must be able to stand for extended periods of time.
Excellent communication skills.
Able to work outdoors if needed.
Must be proactive in providing assistance.
Must be able to work in a team environment and interact with multiple departments.
Must be able to work flexible hours including nights, weekends and holidays.
-
Guest Services Representative
2 months ago
Glendale, United States ASM Global Full timeGuest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...
-
Guest Services Representative
4 weeks ago
Glendale, United States ASM Global Full timeGuest Services RepresentativeThe Desert Diamond Arena Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations. The Guest Services Representative's duties include greeting guests, ticket scanning, elevator and escalator operations,...
-
Guest Services Representative
2 weeks ago
Glendale, United States OCI Hospitality Full timeAbout Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our...
-
Guest Service Representative
1 month ago
Glendale, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
1 month ago
Glendale, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
4 weeks ago
Glendale, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
4 weeks ago
Glendale, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Hotel Guest Service Representative
4 weeks ago
Glendale, United States Hilton Properties Full timeJob DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Glendale Westgate Hilton Properties, now hiring a Hotel Guest Service Representative!** Starting wage for this position is $16.00 per hour but final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members...
-
Evening Hotel Guest Service Representative
4 weeks ago
Glendale, United States Hilton Properties Full timeJob DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Glendale Westgate Hilton Properties, now hiring a Evening Hotel Guest Service Representative!** Starting wage for this position is $16.00 per hour but final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for our ambitious Team...
-
Evening Hotel Guest Service Representative
4 weeks ago
Glendale, United States Tru by Hilton Full timeJob DescriptionJob DescriptionEmbark on an exciting journey in the hospitality industry at Glendale Tru , now hiring a Evening Hotel Guest Service Representative!** Starting wage for this position is $16.00 per hour but final wage will be based on experience**We are proud to foster a fun and inclusive atmosphere for our ambitious Team Members to flourish...
-
Guest Service Representative
4 weeks ago
Glendale, United States Desert Diamond Casinos & Entertainment Full time**Location** - DDC - Glendale, AZ**Shift** **Starting Pay** - Starting at $16.26 to $21.42HR**Category** - Marketing & Public Relations**Employment Status** - Full-TimeGuest Service Representative (West Valley) 11761 DDC - Glendale, AZ **Job Description**: **Position Summary**: Under direct supervision of the Players Club Shift Supervisor, elevates the...
-
Guest Experience Representative
2 weeks ago
Glendale, United States Robbins Brothers Full time**ABOUT ROBBINS BROTHERS** **WE ARE (LITERALLY) IN THE BUSINESS OF MAKING DREAMS COME TRUE! **There are few things in life as magical as a marriage proposal. This once-in-a-lifetime moment for our guests is part of our everyday lives. We're romantics at heart who spend our days celebrating the art of the ring, the majesty of diamonds, the perfect proposal,...
-
Guest Experience Representative
2 weeks ago
Glendale, United States Robbins Brothers Full timeJob DescriptionJob DescriptionABOUT ROBBINS BROTHERSWE ARE (LITERALLY) IN THE BUSINESS OF MAKING DREAMS COME TRUE! There are few things in life as magical as a marriage proposal. This once-in-a-lifetime moment for our guests is part of our everyday lives. We're romantics at heart who spend our days celebrating the art of the ring, the majesty of...
-
Guest Service Representative
1 month ago
Glendale, United States Desert Diamond Casino Full timePosition Summary: Under direct supervision of the Players Club Shift Supervisor, elevates the level of guest service for the casino by raising the level of awareness for all specials, promotions, assisting guests in the Rewards Center and/or any other area designated by Players Club Management. This list of duties and responsibilities is illustrative only...
-
Guest Service Representative
4 weeks ago
Glendale, United States Desert Diamond Casino Full timePosition Summary: Under direct supervision of the Players Club Shift Supervisor, elevates the level of guest service for the casino by raising the level of awareness for all specials, promotions, assisting guests in the Rewards Center and/or any other area designated by Players Club Management. This list of duties and responsibilities is illustrative only...
-
Guest Service Team Member
2 weeks ago
Glendale, Arizona, United States Wingstop Restaurants Full timeWingstop W Olive Ave Ste. C101 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Guest Experience and Tours Manager
3 weeks ago
Glendale, United States ASM Global Full timePOSITION: Guest Experience and Tours Manager FLSA STATUS: Exempt Location: Glendale, AZ ASM Global ASM Global is the world’s leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company’s elite venue network spans five...
-
Customer Service Representative
3 weeks ago
Glendale, United States SGW Full time**Customer Service Representative/Glendale** **Job Type: Full Time** **Pay: $20-$22 per hour DOE** **Benefits: Medical, Dental & Vision, 401k, 401k matching** **Description** **Purpose of the Position**: Customer Service Representative performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing...
-
Guest Experience and Tours Manager_
2 days ago
Glendale, United States ASM Global Full timePOSITION: Guest Experience and Tours Manager FLSA STATUS: Exempt Location: Glendale, AZ ASM Global ASM Global is the world’s leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company’s elite venue network spans five continents,...
-
Guest Experience and Tours Manager
3 weeks ago
Glendale, United States ASM Global Full timePOSITION: Guest Experience and Tours Manager FLSA STATUS: Exempt Location: Glendale, AZ ASM Global ASM Global is the worlds leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The companys elite venue network spans five continents, with a...